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Emerald Publishing Limited
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It has been brought to our attention that a passage of text within the introductory section of “SWOT analysis for Air China performance and its experience with quality” by A.M. Ahmed, M. Zairi and K.S. Almarri, published in Benchmarking: An International Journal, Volume 13, Issue 1/2, 2006, contained an identical passage of text to “British Airways plc” by Leo-Paul Dana and Daniella Vignali, published in International Marketing Review, Volume 16, Issue 4/5, 1999, without attribution. The passage of text “The airline industry has undergone significant restructuring […] in order to become competitive.” has now been revised and updated in the online version. The authors sincerely apologise for this error.