Critical success factors for next generation technical education institutions

Smita Kashiramka (Department of Management Studies, Indian Institute of Technology, New Delhi, India)
Mahim Sagar (Department of Management Studies, Indian Institute of Technology, New Delhi, India)
Amlendu Kumar Dubey (Department of Management Studies, Indian Institute of Technology, New Delhi, India)
Amit Mehndiratta (Center for Biomedical Engineering, Indian Institute of Technology, New Delhi, India)
Sushil (Department of Management Studies, Indian Institute of Technology, New Delhi, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Publication date: 18 February 2019

Abstract

Purpose

The purpose of this paper is to create a hierarchy of critical success factors affecting the higher technical education institutions, taking a case study of India. Using total interpretive structural modeling (TISM), the paper attempts to establish the inter-linkages among ten critical success factors for enhancing the performance of these institutions.

Design/methodology/approach

The paper employs Total Interpretive Structural Modeling (TISM) to understand the hierarchy of the factors and their interplay using response from 18 experts in the domain.

Findings

The findings reveal that autonomy and accountability coupled with availability of sustainable funds are the driving factors for the success of the institutions. Infrastructural facilities and establishment of centers of excellence act as amplification factors. Introduction of new programs and their accreditation, improvement in faculty quality, research output and improvement in performance of academically weak students emerge as process factors that drive the output factors, namely, academic performance and student placement.

Research limitations/implications

The major limitation of this study is the scope that was limited to 191 institutions, as mandated in the project.

Practical implications

This study has important implications for the institutions as well as the policy makers to channelize their focus and efforts on driving and amplification factors that would ultimately lead to enhanced performance of the next generation higher technical education institutions.

Originality/value

This paper is a part of pan India project carried out to assess the performance of higher technical education institutions in India.

Keywords

Acknowledgements

The authors express sincere gratitude to the funding agency, Ministry of Human Resource Development, Government of India for giving the opportunity to conduct this pan India study (Grant No-RP03287).

Citation

Kashiramka, S., Sagar, M., Dubey, A., Mehndiratta, A. and Sushil, S. (2019), "Critical success factors for next generation technical education institutions", Benchmarking: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BIJ-06-2018-0176

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Emerald Publishing Limited

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