TY  - JOUR
AB  - Purpose Contemporary organizations report a sharp increase in the incidences of workplace incivility. The purpose of this paper is to capture the impact of workplace incivility on the victimized employee's knowledge-hiding behaviours. The paper proposes that the victim will hide knowledge by playing dumb, evasive hiding and rationalized hiding behaviour.Design/methodology/approach The paper first focusses on a review of literature on workplace incivility and summarizes the findings through a conceptual review model. Subsequently, the paper puts forth a conceptual model depicting the relationship of incivility with knowledge hiding.Findings Drawing from the affective events theory, the paper demonstrates that incivility will arouse negative emotions in the victim, enticing the individual to respond by engaging in knowledge hiding. It establishes knowledge hiding to be more than just a consequence of reciprocal exchange relationships. The authors also propose this positive relationship to vary with gender.Originality/value The paper draws attention towards the counterproductive knowledge behaviours that can be stirred as a result of negative emotional experiences. It explores the employee’s response to an active form of workplace mistreatment, workplace incivility. It advocates the need to check uncivil and disrespectful behaviours in the organization so as to build a healthy work environment.
VL  - 27
IS  - 3
SN  - 1463-5771
DO  - 10.1108/BIJ-05-2019-0213
UR  - https://doi.org/10.1108/BIJ-05-2019-0213
AU  - Irum Ayesha
AU  - Ghosh Koustab
AU  - Pandey Agrata
PY  - 2020
Y1  - 2020/01/01
TI  - Workplace incivility and knowledge hiding: a research agenda
T2  - Benchmarking: An International Journal
PB  - Emerald Publishing Limited
SP  - 958
EP  - 980
Y2  - 2024/05/11
ER  -