To read the full version of this content please select one of the options below:

Impacts of computerized maintenance management system and relevant supportive organizational factors on total productive maintenance

Hadi Balouei Jamkhaneh (Department of Management, University of Mazandaran, Sari, Iran)
Javad Khazaei Pool (Department of Management, University of Isfahan, Isfahan, Iran)
Seyed Mohammad Sadegh Khaksar (La Trobe Business School, Department of Management, Sport and Tourism, La Trobe University, Bendigo, Australia)
S. Mohammad Arabzad (Najafabad Branch, Islamic Azad University, Isfahan, Iran)
Reza Verij Kazemi (Department of Management, Islamic Azad University, Chalus Branch, Chalus, Iran)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 1 October 2018

Abstract

Purpose

The application of automated systems is rapidly increasing in different industries and organizations. In this regard, computerized maintenance management systems (CMMS) using information technology play an important role in the automating production systems. The purpose of this paper is to investigate the impacts of CMMSs and relevant supportive organizational factors on the effectiveness of total productive maintenance.

Design/methodology/approach

This study is classified as a quantitative survey-based research using structural equation modeling. The scope of the study includes manufacturing companies in Iran. A total of 125 questionnaires from 60 companies were collected from January to March 2014 to help validate the conceptual model and test the hypotheses.

Findings

The results support the concept CMMSs positively relates to relevant supportive organizational factors (resource allocation, decision-making structure, senior management support, employees’ involvement and effective instruction) on the effectiveness of total productive maintenance. The relevant supportive organizational factors can also be seen as the predictors of CMMSs.

Originality/value

This study integrates the CMMSs and relevant supportive organizational factors in a robust model to examine the effectiveness of total productive maintenance. This study also examines the impacts of CMMSs and relevant supportive organizational factors on total productive maintenance which seems to not be done previously.

Keywords

Citation

Balouei Jamkhaneh, H., Khazaei Pool, J., Khaksar, S.M.S., Arabzad, S.M. and Verij Kazemi, R. (2018), "Impacts of computerized maintenance management system and relevant supportive organizational factors on total productive maintenance", Benchmarking: An International Journal, Vol. 25 No. 7, pp. 2230-2247. https://doi.org/10.1108/BIJ-05-2016-0072

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited