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Designing a hybrid cloud for a supply chain network of Industry 4.0: a theoretical framework

Balan Sundarakani (Faculty of Business, University of Wollongong Dubai, Dubai, United Arab Emirates)
Rukshanda Kamran (Shaheed Zulfikar Ali Bhutto Institute of Science and Technology University, Dubai, United Arab Emirates)
Piyush Maheshwari (Department of Engineering, Amity University, Dubai, United Arab Emirates)
Vipul Jain (Victoria Business School, Victoria University of Wellington, Wellington, New Zealand)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 18 February 2019

Issue publication date: 21 May 2021




Supply chain is the area that requires effective and integrated means of communication, shared risk, collaboration and orchestration in order to work successfully and the cloud computing has lot to offer to this domain. Cloud computing has appeared as a modern paradigm in supply chain networks for creating intelligent industries of future. The purpose of this paper is to propose a framework that can transform supply chain stakeholders toward Industry 4.0.


Cloud computing is attributed with increasing competitiveness by focusing on cost reduction, greater elasticity, flexibility and maximum utilization of resources which results in successfully achieving business goals. This paper proposes a Hybrid Supply Chain Cloud model, which integrates the infrastructure, the resources and the configurations of platforms.


This research paper is aimed at proposing a hybrid cloud that essentially helps in integrating the supply chain network with the flexibility and efficiency. It is important that a supply chain network adds value to ensure customer satisfaction and this can be best achieved by collaborating it with hybrid cloud.

Research limitations/implications

This research provides a consistent central management and comprehensive view of all computing resources, which gives organizations the knowledge they need to optimize workload placement.

Practical implications

The findings derived from this research aim to facilitate policy makers and practitioners to develop effective courses of action in current and future supply chain management. Therefore, upon implementation, this model can provide long-term benefits for the organizations by improving the overall efficiency of its supply chain network.


The proposed hybrid cloud will provide deep level of integration in Industry 4.0 situation and thereby brought up portable comprehensive infrastructure based on resources and required configuration in real-time environment.



Sundarakani, B., Kamran, R., Maheshwari, P. and Jain, V. (2021), "Designing a hybrid cloud for a supply chain network of Industry 4.0: a theoretical framework", Benchmarking: An International Journal, Vol. 28 No. 5, pp. 1524-1542.



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Copyright © 2019, Emerald Publishing Limited

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