Dyadic alignment in capital goods companies

Abstract

Purpose

The purpose of this paper is to identify the main factors of the dyadic alignment in the supply chain of capital goods companies.

Design/methodology/approach

A survey was conducted among 159 respondents (53 supplier companies, 53 manufacturers and 53 clients).

Findings

Using structural equation modelling, no evidence of alignment between suppliers and manufacturers was identified. However, for the manufacturers, there is a partial mediation effect of the operational capabilities in the relationship between supply chain management and business performance.

Originality/value

This research investigates whether there is a dyadic alignment among supplier–manufacturer, manufacturer–customer and supplier–customer from the capital goods manufacturers’ perspective.

Citation

Moori, R.G., Nafal, K.A., Kimura, H. and Sobreiro, V.A. (2019), "Dyadic alignment in capital goods companies", Benchmarking: An International Journal, Vol. 26 No. 4, pp. 1174-1193. https://doi.org/10.1108/BIJ-04-2017-0083