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Organizational learning and benchmarking in university technology courses: A Brazilian experience

Nilson Varella Rübenich (Business School, Faculdade de Desenvolvimento do Rio Grande do Sul, Porto Alegre, Brazil)
Eric Charles Henri Dorion (Postgraduate Program in Administration, Universidade de Caxias do Sul, Caxias do Sul, Brazil)
Luciene Eberle (Postgraduate Program in Administration, Universidade de Caxias do Sul, Caxias do Sul, Brazil)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 22 January 2019

Issue publication date: 22 February 2019

Abstract

Purpose

The purpose of this paper is to analyze the management practices that contribute to single and double cycles of organizational learning in the vocational education of the Brazilian higher education technology courses (HETC), and to study the learning outcomes that result through the Brazilian Ministry of Education SINAES indicators.

Design/methodology/approach

It consisted in both participant observation and quantitative phases. The participant observation phase included a benchmarking activity at École de Technologie Supérieure (ÉTS) de Montréal, to analyze and delimitate their practices for the preparation of the second phase, test the hypotheses by means of modeling of structural equations.

Findings

The key practices that contribute to organizational learning in the Brazilian HETC were identified through a benchmark activity at ÉTS by using a quantitative research scheme of single cycles of organizational learning, and further in correspondence with the Brazilian criteria (SINAES-Ministry of Education).

Research limitations/implications

The extent of the sample is concentrated in the southern region of Brazil (Rio Grande do Sul, Santa Catarina and Paraná), limiting its representativeness to a regional basis.

Practical implications

Practices that contribute to organizational learning are a counterpoint and a complement of the Brazilian Ministry of Education SINAES indicators, which value the formalization of those courses and the future actions in the Brazilian universities.

Social implications

The study re-inforces the importance of organizational learning for the development of excellence in Brazilian HETC.

Originality/value

The results contribute to build analysis frameworks on the relationships between management practices, organizational learning, benchmarking and organizational outcomes, particularly in the management of the technology courses and for Brazilian universities.

Keywords

Citation

Rübenich, N.V., Dorion, E.C.H. and Eberle, L. (2019), "Organizational learning and benchmarking in university technology courses: A Brazilian experience", Benchmarking: An International Journal, Vol. 26 No. 2, pp. 530-547. https://doi.org/10.1108/BIJ-03-2018-0078

Publisher

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Emerald Publishing Limited

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