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Benchmarking the triple-A supply chain: orchestrating agility, adaptability, and alignment

Javad Feizabadi (Department of Supply Chain, Malaysia Institute for Supply Chain Innovation, Shah Alam, Malaysia)
Michael Maloni (Department of Management and Entrepreneurship, Kennesaw State University, Kennesaw, Georgia, USA)
David Gligor (Department of Marketing, University of Mississippi, Oxford, Mississippi, USA)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 17 January 2019

Issue publication date: 11 February 2019




Limited research examines the triple-A supply chain of agility, adaptability and alignment. The purpose of this paper is to draw on extant literature under the lens of resource orchestration theory to develop a comprehensive framework of antecedents and consequences of triple-A supply chains, allowing both scholars and practitioners to benchmark and prioritize triple-A capabilities.


A systematic literature review focusing on four supply chain journals is conducted to integrate the distinct bodies of knowledge on supply chain agility, adaptability and alignment.


The integration of this literature identifies common and distinct antecedents and consequences of each, developing a comprehensive model of triple-A supply chains as well as proposing opportunities for further study.


Limited studies to date have an integrated agility, adaptability and alignment, thus lacking a comprehensive framework of triple-A supply chains. Managers can use the findings to determine actions needed to deploy triple-A capabilities and better understand the resulting potential benefits.



Feizabadi, J., Maloni, M. and Gligor, D. (2019), "Benchmarking the triple-A supply chain: orchestrating agility, adaptability, and alignment", Benchmarking: An International Journal, Vol. 26 No. 1, pp. 271-295.



Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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