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Sustainability of operations through disruptive technologies in the petroleum supply chain

Sourabh Kumar (Department of Management, Indian Institute of Technology, Roorkee, India)
Mukesh Kumar Barua (Department of Management, Indian Institute of Technology, Roorkee, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 26 August 2021

Issue publication date: 26 April 2022

1473

Abstract

Purpose

Disruptive technologies can significantly contribute to the sustainability of operations in the petroleum supply chain. The present study aims to identify the prime sustainable dimensions and disruptive technologies implementation in the supply chain of the petroleum industry. The authors used content analysis in the literature and experts input to explore the sustainable dimensions and disruptive technologies in the supply chain.

Design/methodology/approach

This study used a hybrid method of hesitant fuzzy set and regret theory to identify the prominent sustainability dimensions and prominent disruptive technologies. This method emphasizes the decision-makers psychological characteristics under uncertain environments.

Findings

The result indicates that social responsibility, labor practices, safety and technical standards hold the most prominent sustainable dimensions in the petroleum supply chain. Further, the result also depicts that when consider an equal degree of regret and rejoice, artificial intelligence and big data could significantly enhance operations sustainability in the petroleum industry.

Research limitations/implications

This study considers only 11 sustainable dimensions and 43 sustainable factors, whereas other dimensions and factors could also be considered in future research. The research uses hesitant fussy set and regret set theory to identify the prominent sustainable dimensions and disruptive technologies, whereas other multiple-criteria decision-making (MCDM) techniques can also be used.

Originality/value

To the best of the authors’ knowledge, this is the first paper to explore the sustainable dimensions (environmental, social and economic) and disruptive technologies in the supply chain of the petroleum industry. This research intended to guide the practitioners, policymakers and academicians to emphasize their effort toward sustainable operations supply chain management.

Keywords

Acknowledgements

The authors acknowledge support from the Ministry of Human Resource Development (MHRD), IIT Roorkee (India) for providing financial and research support under grant IITR/DoMS/17918019. The authors would like to thanks experts for their valuable input. The authors are grateful to anonymous reviewers for their constructive comments and suggestions to improve the contents off this paper.

Citation

Kumar, S. and Barua, M.K. (2022), "Sustainability of operations through disruptive technologies in the petroleum supply chain", Benchmarking: An International Journal, Vol. 29 No. 5, pp. 1640-1676. https://doi.org/10.1108/BIJ-02-2021-0086

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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