Hungry for more: understanding young domestic travellers’ return for Penang street food

Jasmine A.L. Yeap (School of Management, Universiti Sains Malaysia, Minden, Malaysia)
Kim Sheinne Galzote Ong (School of Management, Universiti Sains Malaysia, Minden, Malaysia)
Emily H.T. Yapp (Universiti Malaysia Sabah − Kampus Antarabangsa Labuan, Labuan, Malaysia)
Say Keat Ooi (Graduate School of Business, Universiti Sains Malaysia, Minden, Malaysia)

British Food Journal

ISSN: 0007-070X

Publication date: 24 June 2019

Abstract

Purpose

The purpose of this paper is to understand the process that leads to the revisit intentions of young domestic travellers to Penang for its multi-ethnic street food based on the ABC model of attitudes and the theory of consumption values.

Design/methodology/approach

Data were collected online from 305 local Generation Y and Z travellers via a purposive sampling method and analysed using SmartPLS v.3.2.6.

Findings

Taste value had the most salient effect on attitude towards Penang street food followed by emotional value. The impact of attitude on the intention to revisit Penang for its street food is mediated by place attachment.

Practical implications

Apart from ensuring the authentic taste of multi-ethnic street food is preserved, campaigns crafted to boost street food tourism should communicate how eating street food can manifest in feelings of enjoyment, pleasure and excitement to the young travellers as well as highlight the identity of the place as an incomparable street food destination.

Originality/value

This study demonstrates that continuous revisits to a destination for street food is affective-driven with the significant role of place attachment as a mediator and the intangible force of emotional value (apart from taste value) influencing attitude towards street food.

Keywords

Citation

Yeap, J., Ong, K., Yapp, E. and Ooi, S. (2019), "Hungry for more: understanding young domestic travellers’ return for Penang street food", British Food Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BFJ-09-2018-0632

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Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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