Athletes’ brand equity, spectator satisfaction, and behavioral intentions

Abstract

Purpose

The purpose of this paper is to examine the relationships among an individual athlete’s brand equity, overall spectator satisfaction at sporting events and behavioral intentions.

Design/methodology/approach

The convenience sampling method was used when approaching potential participants among spectators of the LG Whisen Rhythmic All Stars 2013, a sporting event in which celebrated sports players perform choreographed dance routines. A total of 350 surveys were completed in Go-Yang, South Korea. Of the surveys collected, 20 were discarded due to excessive missing values, resulting in 330 usable surveys.

Findings

Using structural equation modeling, this study found that the brand equity of an individual athlete positively and directly affects the overall sporting event satisfaction and behavioral intentions, including re-purchase and word-of-mouth intentions among event attendees, which are factors that are mediated indirectly by satisfaction.

Originality/value

This study shows that the brand equity of an individual athlete can increase the spectator satisfaction levels in a similar manner to the brand equity of a sports team or product.

Citation

Park, J.-A., Sung, J.-M., Son, J.-M., Na, K. and Kim, S.-K. (2019), "Athletes’ brand equity, spectator satisfaction, and behavioral intentions", Asia Pacific Journal of Marketing and Logistics, Vol. 31 No. 2, pp. 541-558. https://doi.org/10.1108/APJML-05-2018-0176