Understanding the use of YouTube as a learning resource: a social cognitive perspective

Abstract

Purpose

Drawing from social cognitive theory, the purpose of this study is to examine how personal, environmental and behavioral factors can interplay to influence people's use of YouTube as a learning resource.

Design/methodology/approach

This study proposed a conceptual model, which was then tested with data collected from a survey with 150 participants who had the experience of using YouTube for learning. The bootstrap method was employed to test the direct and mediation hypotheses in the model.

Findings

The results revealed that personal factors, i.e. learning outcome expectations and attitude, had direct effects on using YouTube as a learning resource (person → behavior). The environmental factor, i.e. the sociability of YouTube, influenced the attitude (environment → person), while the behavioral factor, i.e. prior experience of learning on YouTube, affected learning outcome expectations (behavior → person). Moreover, the two personal factors fully mediated the influences of sociability and prior experience on YouTube usage for learning.

Practical implications

The factors and their relationships identified in this study provide important implications for individual learners, platform designers, educators and other stakeholders who encourage the use of YouTube as a learning resource.

Originality/value

This study draws on a comprehensive theoretical perspective (i.e. social cognitive theory) to investigate the interplay of critical components (i.e. individual, environment and behavior) in YouTube's learning ecosystem. Personal factors not only directly influenced the extent to which people use YouTube as a learning resource but also mediated the effects of environmental and behavioral factors on the usage behavior.

Citation

Zhou, Q., Lee, C.S., Sin, S.-C.J., Lin, S., Hu, H. and Fahmi Firdaus Bin Ismail, M. (2020), "Understanding the use of YouTube as a learning resource: a social cognitive perspective", Aslib Journal of Information Management, Vol. 72 No. 3, pp. 339-359. https://doi.org/10.1108/AJIM-10-2019-0290