The following individuals, all participants in the respondent burden workshop at Kruger Park, were instrumental in clarifying the ideas put forward in this chapter: Bertold Keulers, Michael Kridiotis, Jean-Loup Madre, Nancy McGuckin, Asteria Mlambo, Gerry Nicolaas, Emmanuel Ogunjumo, Erkki Pahkinen, Tony Richardson, Laverne Shepperson and Joe Willie; to all of them our thanks.
Ortúzar, J. and Lee-Gosselin, M. (2003), "From Respondent Burden to Respondent Delight", Jones, P. and Stopher, P. (Ed.) Transport Survey Quality and Innovation, Emerald Group Publishing Limited, pp. 523-528. https://doi.org/10.1108/9781786359551-031Download as .RIS
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