TY - CHAP AB - SN - 978-0-08-044096-5, 978-1-786-35955-1/ DO - 10.1108/9781786359551-025 UR - https://doi.org/10.1108/9781786359551-025 AU - Rizet Christophe AU - Guilbault Michèle AU - van Meijeren Jaco C. AU - Bijster Eric AU - Houée Michel ED - P. Jones ED - Peter R. Stopher PY - 2003 Y1 - 2003/01/01 TI - Tracking Along the Transport Chain via the Shipper Survey T2 - Transport Survey Quality and Innovation PB - Emerald Group Publishing Limited SP - 427 EP - 441 Y2 - 2024/04/25 ER -