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Benefits, Challenges, and the Road Ahead

ISBN: 978-1-83982-149-3, eISBN: 978-1-83982-148-6

Publication date: 3 March 2021

Schulz, R., Sense, A. and Pepper, M. (2021), "Benefits, Challenges, and the Road Ahead", Customer Development of Effective Performance Indicators in Local and State Level Public Administration, Emerald Publishing Limited, Leeds, pp. 107-115. https://doi.org/10.1108/978-1-83982-148-620211005

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Emerald Publishing Limited