Prelims

Half Title Page

Harnessing Change to Develop Talent and Beat the Competition

Title Page

Harnessing Change to Develop Talent and Beat the Competition

By

Lori J. Spina

The Delta Group Network, Inc., USA

and

James D. Spina

The Delta Group Network, Inc., USA

United Kingdom – North America – Japan – India Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2020

Copyright © The Delta Group Network, Inc., 2020.

Published under exclusive licence.

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-83909-999-1 (Print)

ISBN: 978-1-83909-996-0 (Online)

ISBN: 978-1-83909-998-4 (Epub)

Dedication

In Memory of Our Dear Friend, David

Author Biographies

James D. Spina

After a long career in public education Jim moved into the private sector and worked as an independent consultant, senior manager of training and development at a large company with over 2,000 employees and later as a director of executive development and succession planning at a Fortune 500 media company. He returned to education as a senior lecturer at the R. H. Smith School of Business at the University of Maryland in the department of organization and management. His PhD was earned at the University of Connecticut in Educational Administration.

Lori J. Spina

Lori began her career as a classroom special education teacher and was quickly promoted to department head. After a number of years in public education, she and her husband Jim formed a management leadership development firm. Primary clients included government agencies, manufacturing, major hotels and law firms as well as small businesses in a variety of industries located throughout the United States and Canada.

Lori was invited to teach Human Resources courses at the University of Maryland where she was a full-time lecturer at the R. H. Smith School of Business. In addition to classes in Maryland, Lori also taught in Zurich and Beijing at the R.H. Smith campuses located in those cities. Currently, Lori and Jim maintain the management consulting business.

Acknowledgments

We would like to thank and recognize advice and critiques by the following people. They have been an invaluable set of advisors. We truly appreciate their thoughtful comments along with the time it took to review and encourage our work.

International Business Reviewers

Daniel Auriel, PhD – Germany, Lecturer: R. H. Smith School of Business

Dirk Baquet, MBA – Germany, Lecturer: R. H. Smith School of Business

Stefan Blobelt, MBA – Switzerland, Lecturer: R. H. Smith School of Business

University Business School Reviewers

Interim Dean Jon Aberman – Marymount Business School

Assistant Dean Patricia Cleveland – University of Maryland: R. H. Smith School of Business and University of Hawaii (Retd.)

Associate Dean Michael Pfarrer – University of Georgia: Terry College of Business

Michael Parke – London Business School Assistant Professor

Dean Joyce Russell – Villanova School of Business

Gerald Suarez – University of Maryland Professor of the Practice: R. H. Smith School of Business

Corporate Reviewers

Ben Bengougam – Hilton Worldwide Hospitality

Jack Conaty – Fox News Chicago (Retd.)

Tom DeMartino – Kaiser-Permanente (Retd.)

Editors

Curt Sleight – Florida

Frank Spina – California