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Hospitality: An Innovative Approach to Managing Contemporary Organizations

Strategy, Power and CSR: Practices and Challenges in Organizational Management

ISBN: 978-1-83867-974-3, eISBN: 978-1-83867-973-6

Publication date: 24 July 2020

Abstract

Organizations are typically diverse, and differences among team members may present challenges. Considering the values of humanism presents an opportunity for organizational leaders to address concerns related to diversity. Effective and respectable leadership involves innovation and it is within this context that hospitality offers a new approach. Hospitality has the potential to provide a conducive and suitable environment for developing members’ talents and potential to contribute to the organization. This chapter aims to analyze the role of hospitality in the management of modern-day organizations. Hospitality is considered an essential and important factor that guarantees an atmosphere of harmony. It is a binding force that supports the complexities of managerial work.

Keywords

Acknowledgements

Acknowledgments

This chapter gathers the experience and effort of ESDAI professors who developed and have taught the class “The Philosophy of Hospitality.” Thanks go to Dr María de los Ángeles Padilla Lavín, who enthusiastically promoted the development of this subject. Dr Fabiola Eunice Saúl Gavito also contributed in a profound and significant way, laying the philosophical foundations of hospitality. Finally, it is imperative to recognize Verónica Roaro Fuentes, who humbly and generously guided this work throughout its development.

Citation

Roux Tercero, S. (2020), "Hospitality: An Innovative Approach to Managing Contemporary Organizations", García-Álvarez, S. and Atristain-Suárez, C. (Ed.) Strategy, Power and CSR: Practices and Challenges in Organizational Management, Emerald Publishing Limited, Leeds, pp. 31-46. https://doi.org/10.1108/978-1-83867-973-620201003

Publisher

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Emerald Publishing Limited

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