Index

(Il)Logical Knowledge Management

ISBN: 978-1-83867-806-7, eISBN: 978-1-83867-803-6

Publication date: 21 September 2020

This content is currently only available as a PDF

Citation

Weed-Schertzer, B. (2020), "Index", (Il)Logical Knowledge Management, Emerald Publishing Limited, Bingley, pp. 121-124. https://doi.org/10.1108/978-1-83867-803-620201005

Publisher

:

Emerald Publishing Limited

Copyright © 2020 Emerald Publishing Limited


INDEX

Artificial intelligence (AI)
, 83–84

technology
, 86–88

Asset tools
, 96

BABM
, 24–27, 48–49, 103, 109–110, 113–114

leadership
, 110

Big data
, 85–86

Brainstorming
, 6

Business

compliance
, 53–54

culture
, 67

infrastructure
, 83

intelligence
, 12, 97–98

management
, 93

Capturing systems. See Customer tracking systems

Categorization
, 10

Centralized silo
, 68

Classification
, 10

Cognitive computing
, 86, 87–88

Collaboration
, 29, 64–71

Communication
, 103

software
, 96

Communities
, 68

Content

collection
, 8

collectors
, 8

with context
, 54, 61–64

leveling
, 29

management
, 4–5

reasoning
, 43–44

reviewer
, 48–49

storing
, 8–9

validation
, 57

Context
, 68

content with
, 54, 61–64

Cooperation
, 68

Coordination
, 68

Culture
, 64–71

Customer tracking systems
, 96

Data
, 11–20, 56

handling
, 83–84

mining
, 95

transformation model
, 54–55

Deciphering
, 108–109

Decisions
, 55

Downsizing
, 23–24

Evolve–Solid program
, 26, 111–112

Explicit knowledge
, 15

Facebook for business
, 70

Finding knowledge
, 35–36

Fitbit
, 87–88

Gap analysis
, 84

Garden of Wisdom
, 37–38

Hands-free business
, 90

(Il)logical knowledge process
, 11–20

case study
, 80–82

content with context
, 54, 61–64

culture and collaboration
, 64–71

knowledge distribution rules
, 72–75

knowledge transfer rules
, 71

logical knowledge management process
, 75–79

right data
, 54

Information
, 11–20, 55

management
, 4, 37

sharing
, 69

stemming from theory
, 104

technology
, 96–97

Interpretation
, 106

IT service management (ITSM)
, 24–25, 110

Consultant
, 26, 32

evaluation
, 26, 28, 31

Know-how trade management
, 93

Knowledge
, 11–20, 53–54, 54–56, 92

analytics

assets
, 35–36, 57–58, 76, 107

bases
, 40–41

distribution
, 11

distribution rules
, 72–75

repositories
, 108–109

sharing
, 72, 101–102

sources
, 38–44

strategy
, 6–11

team
, 105

trail
, 24, 36–38

transfer rules
, 71

user agreements
, 5–6

Knowledge content
, 59–60

segmentation
, 45–49

Knowledge environment
, 71, 74, 85–86

team
, 98–100

Knowledge management
, 1–2, 4, 18–20, 37, 53–54, 56–58, 83, 87–88, 97–98, 102–106, 112

case study
, 24–27

framework
, 63

implementation plan
, 20–24

planning
, 90–91

preplanning and planning stages
, 1–2

volume in
, 58–59

Knowledge Management Office (KMO)
, 26–27, 111–112

Learning management systems (LMS)
, 96, 105

Logical knowledge
, 11–20, 28–31, 31–34, 60, 102, 106

environment benefits
, 50–52

management
, 56, 75–79

phases
, 35–36

Maturity
, 92

Measurement
, 107–108

Mitigation plan
, 113

Modern technology
, 85, 88–89

Occupational silo
, 74

Organizational learning
, 102–106

Over-engineered infrastructure
, 91

Planning
, 63

Problem resolution
, 73

Producing knowledge
, 35–36

Proprietary outlets
, 42

Public outlets
, 41–42

Quality assurance
, 95

Reasoning

competencies
, 10

practices
, 42–43

skills
, 9–10

Recycling knowledge
, 35–36

Segmentation
, 16

Sharing knowledge
, 35–36

Sources
, 16

Strategy creation
, 6

Success
, 104

measuring
, 107–109

Tacit knowledge
, 15

Tagging
, 62–63

Technical maturity
, 92

Technology
, 83, 90–92

education
, 92

for knowledge
, 98

knowledge team
, 98

systems
, 4

Textbook education
, 92

Time management
, 89–90

Tools for knowledge and organizational learning

case study
, 109–114

high-level knowledge landscape
, 84

knowledge management and organizational learning
, 102–106

logical process phases
, 84

measuring success
, 107–109

Under-engineered infrastructure
, 91

Understanding
, 12

Validation
, 22, 85–86, 98

Valuable knowledge
, 64

Value
, 28

Verification
, 85–86

Wisdom
, 54–58