TY - CHAP AB - SN - 978-1-83867-686-5, 978-1-83867-685-8/ DO - 10.1108/978-1-83867-685-820201003 UR - https://doi.org/10.1108/978-1-83867-685-820201003 AU - Palazzo Maria AU - Foroudi Pantea AU - Siano Alfonso ED - Maria Palazzo ED - Pantea Foroudi ED - Alfonso Siano PY - 2020 Y1 - 2020/01/01 TI - Introduction T2 - Beyond Multi-channel Marketing PB - Emerald Publishing Limited SP - 3 EP - 12 Y2 - 2024/09/23 ER -