Prelims

Understanding Intercultural Interaction: An Analysis of Key Concepts

ISBN: 978-1-83867-398-7, eISBN: 978-1-83867-397-0

Publication date: 2 December 2019

Citation

Fitzpatrick, F. (2019), "Prelims", Understanding Intercultural Interaction: An Analysis of Key Concepts, Emerald Publishing Limited, Leeds, pp. i-x. https://doi.org/10.1108/978-1-83867-397-020191002

Publisher

:

Emerald Publishing Limited

Copyright © 2020 Frank Fitzpatrick


Half Title

Understanding Intercultural Interaction

An Analysis of Key Concepts

Title Page

Understanding Intercultural Interaction

An Analysis of Key Concepts

Frank Fitzpatrick

United Kingdom – North America – Japan – India – Malaysia – China

Copyright

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2020

Copyright © 2020 Frank Fitzpatrick

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-83867-398-7 (Print)

ISBN: 978-1-83867-397-0 (Online)

ISBN: 978-1-83867-399-4 (Epub)

Contents

About the Author ix
Foreword x
Part I: Approach and Principles 1
Intercultural or Cross-cultural? 3
Sites of Intercultural Interaction 3
Key Themes 4
 – What is Culture? 5
 – Cultural Identity 7
 – Cultural Essentialism 7
 – The Universality of Culture 8
 – The Question of Cultural Relativism 8
 – Context and Power 9
 – Beyond Culture Towards Interculturality 10
How the Key Concepts are Organised 11
How to Use This Book 13
Part II: Key Concepts 15
Acculturation 17
Anxiety Uncertainty Management (AUM) Theory 21
Attribution Theory (AT) 24
Chinese Values Survey (CVS) 27
Communication Accommodation Theory (CAT) 30
Computer-Mediated Communication (CMC) 33
Conversational Constraints Theory (CCT) 38
Cognitive Dissonance Theory (CDT) 41
Corruption Perceptions Index (CPI) 44
Critical Intercultural Communication (CICC) 47
Cross-Cultural Adjustment 50
Cross-Cultural Attachment Theory (CCAT) 54
Cross-Cultural Communication (CCC) 58
Cultural Anthropology 61
Cultural Context 64
Cultural Dimensions 68
Cultural Diplomacy 72
Cultural Essentialism 75
Cultural Hybridity 79
Cultural Identity 83
Cultural Imperialism 86
Cultural Intelligence (CQ) 90
Cultural Metaphors 93
Cultural Paradigms 96
Cultural Pluralism 100
Cultural Relativism 103
Cultural Stereotyping 107
Cultural Studies 112
Cultural Tightness Theory (CTL) 116
Cultural Universals 120
Culture and Ideology 123
Culture and Power 126
Culture and Tourism 130
Culture Contact 134
Culture Learning Theory (CLT) 137
Culture Shock 141
Culture Training 144
Culturism and Cultural Otherising 148
Democracy Index (DI) 151
Developmental Model of Intercultural Sensitivity (DMIS) 154
Ease of Doing Business Index (EDBI) 157
Economic Freedom Index (EFI) 160
Ethnocentrism 163
Expectancy Violation Theory (EVT) 166
Face Negotiation Theory (FNT) 170
Global Competitiveness Index (GCI) 174
Global Slavery Index (GSI) 177
The GLOBE Studies 180
E.T. Hall: The Silent Language 185
Geert Hofstede: Software of the Mind 188
Adrian Holliday: A Grammar of Culture 193
Human Development Index (HDI) 197
Identity Management Theory (IMT) 201
Identity Negotiation Theory (INT) 204
Individualism and Collectivism 207
Integrated Threat Theory (ITT) 211
Integrative Communication Theory (ICT) 214
Interaction Adaptation Theory (IAT) 217
Intercultural Communication (ICC) 220
Intercultural Competence (IC) 225
Intercultural Dialogue (ICD) 230
Intercultural Literacy 233
Interculturality 236
Interdiscourse Communication (IDC) 239
International Human Resource Management (IHRM) 242
R.D. Lewis: When Cultures Collide 247
Managing Cultural Diversity at Work (EDI) 250
Managing Intercultural Teams 254
John Mole: The Culture Triangle 258
Multiculturalism 261
Non-Verbal Communication (NVC) 265
Organisational Culture 269
Postmodernism 273
Power Distance 277
Rule of Law Index (RLI) 280
Schwartz: Theory of Basic Human Values 283
Social Identity Theory (SIT) 286
Social Network Analysis (SNA) 289
Social Progress Index (SPI) 292
Socialisation and Enculturation 295
Third Culture Identity (TCI) 298
Time Orientation 301
Fons Trompenaars: Seven Dimensions of Culture 304
World Press Freedom Index (WPFI) 307
World Values Survey (WVS) 310
Worldwide Governance Indicators (WGI) 313
Index 317

About the Author

Dr Frank Fitzpatrick is a highly qualified and accomplished international business leader, intercultural consultant and academic. For over 25 years he has worked as an intercultural specialist extensively across several continents in complex strategic environments, successfully promoting intercultural awareness and collaboration amongst diverse groups of people from different cultural backgrounds. He has a PhD in Cross-Cultural Communication and Master's degrees in Business Administration and Linguistics.

Foreword

This book is aimed at students and professionals who wish to deepen their knowledge of how people interact in intercultural contexts by providing an overview of key concepts from a breadth of perspectives. Living, working and studying in intercultural and international contexts is ever more relevant to everyone, whether as language educators or students of social sciences, men and women working in international business and human resources or professionals dealing with issues in international relations and international development and specialist sectors such as industry, diplomacy, health and education, among others. As education and work become increasingly international, every student and professional at some point is likely to feel the need to explore and discuss concepts of culture and identity in order to be prepared for intercultural encounters in the globalised workplace, not least to understand themselves and the role that they play in their own society and on the international stage. For this, they will need the opportunity to be informed on and to explore notions of culture and identity and how they relate to their lives and future work. This book, then, brings together the most important and widely used concepts and theories relating to intercultural interaction in an informative and accessible manner in order to enable students and professionals of all backgrounds to improve their knowledge and prospects for the future. This will enrich the experience of intercultural interaction, improve the quality of business policies and dealings and build tolerance and understanding of different perspectives and conditions across the world of work and study.