Digital Reverse Mentoring as a Strategic HRM Tool: Case Study of an Indian Firm

Abstract

This chapter presents digital reverse mentoring as a novel kind of human and technological resource management intervention. It presents a case study of digital reverse mentoring at a large metal multinational. It highlights the various design elements of digital reverse mentoring that contribute towards achieving digital transformation and rebuilding of mindsets in the company. Through the case study the chapter also suggests that HRM needs to look beyond adoption of technological tools to actively participate in addressing the strategic concerns of digital transformation in a company.

Citation

Jammulamadaka, N. (2020), "Digital Reverse Mentoring as a Strategic HRM Tool: Case Study of an Indian Firm", Kumar, P., Agrawal, A. and Budhwar, P. (Ed.) Human & Technological Resource Management (HTRM): New Insights into Revolution 4.0, Emerald Publishing Limited, Leeds, pp. 89-109. https://doi.org/10.1108/978-1-83867-223-220201006