Ability to act

, 103

Acceptance

, 64, 74

Arguments

, 53–54

Asplund’s motivation theory

, 33, 65

Attention

, 67–68

Attitudes

, 2, 12, 21–22

biological inheritance

, 23, 34

category behaviour

, 34

changing

, 35

constitution

, 22

definition

, 12–13

genetic inheritance

, 22

individual’s own experiences

, 34

influence behaviour

, 30, 31

and moral courage

, 12

permanent

, 52

pessimistic

, 52–53

socialization

, 34

social psychology

, 13

stability

, 23, 24

structuring of

, 24

Authentic (being yourself)

, 48

Authentic Happiness

, 9

Authentic individual

, 44

Authenticity

, 2

Authority

, 26, 85, 99

“Automatic” thoughts and behaviour patterns

, 53

Autonomy

, 65

Awareness

, 49, 67–68, 103

Behaviour

and attitudes

, 33

patterns

, 53

Belief system

, 24–26, 34

Category behaviour

, 34

Causality

, 51–52

Change in attitude

through how we think

, 24–26

through what we do

, 30–33

through what we say

, 26–30

Classical hierarchical organization

, 2

Classical organizational psychology

, 1

reflections upon

, 3–6

Classical psychology

, 6

Classic organizational psychology

, 5

Cognitive dissonance

, 33, 89

Cognitive flexibility

, 75, 76

Cognitive principles

, 88

Cognitive processes

, 85

Commitment and enthusiasm

, 43

Communication process

communicative part

, 27–28

and information

, 83

informational part

, 27–28

Communicative action

, 103

Competence

, 65, 99

Competition

, 30

Concept interpreter

, 85

Confidence

, 99

Consistency principle

, 89–90

Context

, 31, 32, 34, 41, 42–43, 65, 73–74, 87

Controlling

, 14–15, 16, 47, 49, 50, 51–52, 64

Courage

, 6

Creative chaos

, 77

cognitive flexibility

, 73, 75, 76

“creative ideation”

, 71

creative mindfulness

, 74

defining

, 72–73

divergent thinking

, 75

elements of

, 73

mindfulness and creative people

, 72

self-efficacy

, 73–74

technique of

, 73

Creative ideation

, 71

Creative mindfulness

, 74

Creative uncertainty

, 71

Creativity and enthusiasm

, 2

Curiosity

, 2

Decentration

, 63

Degree of freedom

, 51

Difference

, 2–3, 5–6, 13, 30, 46–47

Distinctions

, 16, 43, 60, 65, 95–96

Distraction

, 53

Divergent thinking

, 75, 75

Emotion

and behavioural flexibility

, 64

and social intelligence

, 8–9

Empathy

, 8–9

Employees’

attitudes and managers

how we think

, 24–26

what we do

, 30–33

what we say

, 26–30

exercise autonomy

, 2

Engagement

, 14

Enthusiasm

, 2, 14

and engagement

, 14

as motivation

, 45

analytical framework

, 54

authentic (being yourself)

, 48

authentic individual

, 44

commitment and

, 43

flexibility (saying yes to fewer things)

, 47

job satisfaction

, 43–44

mindfulness (present-moment awareness)

, 49

organizational goal achievement

, 43

promote

, 44

uniqueness (doing what others don’t do)

, 45–46

Enthusiastic

, 8, 42, 43, 44–45, 47, 48, 54

Environment

, 4, 7, 31, 51, 84

Evaluation

, 21, 25–26, 74, 87, 93, 96

Expectations

, 29, 86–87

Experiences

, 8–9, 34, 95

Explanations

, 44, 45, 46, 52, 89, 91, 92–93, 97

Failure

, 51

Feedback

, 2, 5, 14, 49, 65

Flexibility

, 47

behavioural

, 64

cognitive

, 75, 76

Flexible management

leadership tools for

, 72

mindfulness training

, 68

negative psychological processes

, 70

openness to new information and perspectives

, 70–71

“personal renaissance”

, 68

Flow

, 14–15, 44, 49, 50

Focused perception

, 67–68

Fordism

, 5

“Frozen solid”

, 51–52

Future expectations

, 50

Generation Y

, 2, 3, 5

Globalization

, 5

Global knowledge economy

, 42–43

Goals

, 14, 43, 50

Groupthink

, 70

Humanity

, 6

The Iliad

, 11

Immediate feedback

, 14

Indicators

, 30

Individual disconnect

, 64

Influence

cognitive authority of information

, 85

communication and information

, 83

information pragmatics

, 84–85

interpreter

, 85–95

management mis- information system

, 84

message

, 95–98

perfect information

, 84

problem solvers

, 84

speaker

, 98–99

Information and communication technology (ICT)

, 5

Information Cognitive Authority (ICA)

, 99

Information’s cognitive authority

, 26

message

, 27–28

sender

, 26–27

Information-seeking processes

, 96

Inherited attitudes

, 22–23

Inner critics

, 64

Interest-taking

, 67–68

Interpreter

, 85–95

cognitive principles

, 88

cognitive processes

, 85

consistency principle

, 89–90

expectation

, 86–87

typologies

, 87

heuristic mechanisms

, 93

Intrinsic motivation

, 16

Involvement

, 6, 42

Job satisfaction

, 43–44

factors

, 42

large-scale empirical study on

, 42

and well-being

, 9

Judgemental

, 74

Justice

, 6

Knowledge

, 6, 42–43, 84, 90

Leadership training

, 1

Learned helplessness

, 51

Learned Optimism

, 7

Management mis-information system

, 84

Management tool

, 67, 72

Mastering

, 2

Mastery

, 2, 10–11

Meaning

, 9–10

Measurement

, 30, 31

Measures

, 50

Message

, 95–98

information processes

, 96

Millennials

, 2, 5

Mindful leadership

, 15

Mindfulness

, 15, 49

and creative people

, 72

definitions

, 59–60

Eastern tradition

, 59

and management

, 62

strategy

, 61

training

, 68

Langer’s three processes

, 69

well-being and

, 63

Western tradition

, 59

Mindlessness

, 60

Misinformation

, 28, 98

Moral courage

, 2

Motivation

intrinsic

, 16

See also enthusiasm

Need for reflection time

, 32

Negative attitudes

, 12

New leadership

psychology

, 10–16

role

, 7

Non-binding agreement

, 89

Non-judgmental observation

, 74

Norms

, 7, 13, 42, 66

North’s Action Theory

, 65

See also self-determination theory (SDT)

The Odyssey

, 11

Optimism

, 7, 8

arguments

, 53–54

“automatic” thoughts and behaviour patterns

, 53

challenges and situations

, 50

degree of freedom

, 51

distraction

, 53

failure

, 51

“frozen solid”

, 51–52

future expectations

, 50

goal

, 50

“learned helplessness”

, 51

permanent attitudes

, 52

pessimistic attitude

, 52–53

pessimistic explanatory habit

, 53

thinking and behaviour

, 51

Organizational and leadership psychology

, 5

Organizational goal achievement

, 43

Organizational psychology

, 1, 4, 5

Perception

, 67–68

Perfect information

, 84

Performance

, 3, 4, 10–12, 14, 42, 44, 47, 49

Perseverance

, 6, 11, 52, 73–74

Personality: A Psychological Interpretation

, 6

Perspectives

, 6, 60, 61, 68, 70–71

Pessimistic attitude

, 52–53

Pessimistic explanatory habit

, 53

Phenomenon

, 11, 28, 64, 67–68, 86

Positive attitudes

, 12, 12

Positive leadership

, 7

Positive psychology

, 2

application in organizations

, 7

emotional and social skills

, 8

of leadership

, 4

new organizational and leadership psychology

, 6–10

Potential

, 60–61, 72–73, 85

Probability

, 22–23, 29, 31, 42, 86, 95

Problem solvers

, 84

Process learning

, 103, 104

exercises and presentations

, 105–106

guidance

, 105

lectures

, 105

project diary

, 105

projects and cases

, 104–105

Productivity

, 4, 5, 8, 43–44

Psychology

classical organizational

, 1, 5

new leadership

, 10–16

organizational

, 1, 4, 5

organizational and leadership

, 5

social

, 13

See also positive psychology

Quality manager

, 106

Rationality and professional experience

, 8–9

Reference object

, 29

Reflective action

, 103

Relationships

, 66

Resilience

, 11

Respect

, 22–23, 25, 48

Scientific management

, 5

Self-belief

, 2

Self-correction

, 32

Self-determination theory (SDT)

, 64–65

autonomy

, 65

competence

, 65

relationships

, 66

Self-discipline

, 46, 52, 73–74

Self-efficacy

, 61, 73–74

Self-esteem

, 50

Self-image

, 10–11, 50

Self-management

, 2

Self-organization

, 2

Self-realization

, 98

Self-regulation

, 6

Self-understanding

, 27

Sender

, 26–27

Sensitive

, 16, 60

Skills

, 8

Social awareness

, 103

Socialization

, 92–93

Social mechanism

, 14, 46–47

Social pressure

, 32

The Social Psychology of Organizations

, 5

Social response

, 33

Speaker

, 98–99

characteristic features of

, 98

Status

, 98

Strategy

, 61

Strength

, 2–3, 6

Taylorism

, 5

Teaching method

, 104

Team leaders

, 106

Teams, working methods of

, 106

Technology

, 4, 42

Temperance

, 6

“The Law of Requisite Variety”

, 70–71

Thinking and behaviour

, 51

Traditional intelligence

, 8–9

Transcendence

, 6

Typology

, 87

Uniqueness

, 44, 45–46

Valence and attitudes

, 23

Values

, 2, 7, 13, 29, 31, 32, 42, 96

“Values in action”

, 6

Well-being

acceptance

, 64

decentration

, 63

individual disconnect

, 64

“inner critics”

, 64

management tools for promoting

, 67

mindfulness and

, 63

self-determination theory (SDT)

, 64–65

Wisdom

, 6