Shifting Paradigms: An Empirical Analysis of the Tourism Value Chains in the Better Normal

Abstract

The COVID-19 pandemic resulted in significant declines in international tourist arrivals and receipts. It has also influenced destination preference, tourist demographic, travel motivation, and behavior. Recognizing health and safety as the new considerations in pursuing tourism activities in the better normal, this necessitated a reassessment of the current tourism industry by directing the attention from the usual destination-centric perspective to a value chain perspective. This chapter proposes a new paradigm for the better normal value chain by deconstructing the concepts of travel, tourism, and travel sectors and revisiting the concept of the tourism value chain (TVC) by mapping out the chain and its functional levels and integrating travel, tourism, and hospitality sectors in one value chain. Policymaking approaches such as reorganizing the value chain, empowering stakeholder involvement through coopetition, and resilience building in the face of possible adversities in the future should be adapted to achieve this suggested paradigm's goals. This analysis provides stakeholders with a broader understanding of the needed interventions in future-proofing the industry backed by industry trends in the better normal while fostering collaboration and offering flexibility to cope better in other possible shocks in the future.

Citation

Villanueva, R.J.A. (2024), "Shifting Paradigms: An Empirical Analysis of the Tourism Value Chains in the Better Normal", Rivera, J.P.R., Gutierrez, E.L.M. and Roxas, F.M.Y. (Ed.) Revisiting Sustainable Tourism in the Philippines (New Perspectives in Tourism and Hospitality Management), Emerald Publishing Limited, Leeds, pp. 3-29. https://doi.org/10.1108/978-1-83753-678-820241001