Do You Speak English?
ISBN: 978-1-80455-747-1, eISBN: 978-1-80455-746-4
Publication date: 9 February 2023
Diversity of language can be used as an excuse for one human being to distance from another. When mutual respect is put in the forefront of communication, problems can be addressed because everyone feels heard and validated. The absence of knowledge should never be presumed based upon a person's physical appearance or language spoken. The latter presumptions, in a healthcare setting, can potentially lead to complications or death. It is the duty of professionals providing services to the public, to respectfully intently listen to persons' needs to ensure their safety and well-being in the absence of judgment. Failure to do to this could potentially lead to harming others.
Green, C. (2023), "Do You Speak English?", Social Justice Case Studies, Emerald Publishing Limited, Bingley, pp. 85-90. https://doi.org/10.1108/978-1-80455-746-420231010
Emerald Publishing Limited
Copyright © 2023 Cheryl Green. Published under exclusive licence by Emerald Publishing Limited