Viability of Paid Subscription in Uganda: An Analysis of Chimpreports’ Paywall

Abstract

Digital media platforms in Uganda experimented with subscription-based models as an alternative to the traditional advertising model and as a recovery plan from the effects of COVID-19. Drawing from the theory of the political economy of the media, this study focusses on the critical success factors for subscription-based models in digital media platforms, audience consumption habits vis-á-vis payment for content, the effect of paywalls on the company financials and finally, establish the barriers to subscription uptake in Uganda. Media started charging users subscription fees for content in the 1990s (Chyi, 2005). Technological advances changed audience consumption habits from consuming hardcopy newspapers to accessing content on the go through their smartphones, tablets, and computers (Berger, Matt, Steininger, & Hess, 2015). Whilst some consumers pay for content, several audience surveys in East Africa indicated a lack of consistency among the paying audiences (KARF, 2019). Most consumers never purchased subscription and were avert to paywalls. The study used a mixed-method approach to find that the increase in internet penetration in Uganda and smartphone usage were the most significant enablers of paid-content consumption in Uganda. The quality of content, poor packaging, and unfair prices by publishers were the biggest barriers to consumption of paid news content.

Citation

Taremwa, A. (2022), "Viability of Paid Subscription in Uganda: An Analysis of Chimpreports’ Paywall", Dralega, C.A. and Napakol, A. (Ed.) COVID-19 and the Media in Sub-Saharan Africa: Media Viability, Framing and Health Communication, Emerald Publishing Limited, Leeds, pp. 3-18. https://doi.org/10.1108/978-1-80382-271-620221001