Index

Responsible Management of Shifts in Work Modes – Values for Post Pandemic Sustainability, Volume 2

ISBN: 978-1-80262-724-4, eISBN: 978-1-80262-723-7

Publication date: 16 January 2023

This content is currently only available as a PDF

Citation

(2023), "Index", Ogunyemi, K. and Onaga, A.I. (Ed.) Responsible Management of Shifts in Work Modes – Values for Post Pandemic Sustainability, Volume 2, Emerald Publishing Limited, Leeds, pp. 191-200. https://doi.org/10.1108/978-1-80262-723-720221019

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Kemi Ogunyemi and Adaora I. Onaga


INDEX

Academic perspectives

Arianna’s reflections on
, 39

brief biography of Huffington, Arianna
, 36–37

critiques and opportunity for business schools
, 39–45

distilling wisdom from perspectives of Huffington, Arianna
, 37

2014 Interview
, 38–39

methodology
, 37

Accountability
, 80

Affinity distance
, 170

Algorithms
, 102

Amazon
, 68

American Medical Association
, 110

Amid uncertainties
, 68

Antimalarial medications
, 147

Asians groups
, 114

Audencia Business School in France
, 45

Autonomy
, 181

B-Team
, 36n2, 38

Behaviours
, 75–79

Beneficence
, 180

Black, Asian and minority ethnic (BAME)
, 98

Black feminism
, 111

Board of Directors
, 52

Boomer peers
, 168

Bureaucratic process
, 116

Business resilience

elements of
, 61

financial resilience
, 62

institutional resilience
, 62

operational resilience
, 63

organisational resilience
, 62

reputational resilience
, 62–63

technology resilience
, 62

Business schools

critiques and opportunity for
, 39–45

lead in integration of sustainability in purpose and practice
, 40–42

proposing holistic view in comparison with traditional view of business education
, 44–45

relevance of spiritual dimension significance to business schools and organisations
, 42–44

Business(es)
, 2, 17, 61, 85

and health
, 178

leader
, 25

prioritising business continuity
, 64

proposing holistic view in comparison with traditional view of business education
, 44–45

stakeholders
, 4

BYOP
, 78

Capital projects
, 13

Caring and humanistic organisations
, 11

Center for Compassion and Altruism Research and Education at Stanford University (CCARE)
, 43

Centers for disease control and prevention (CDC)
, 124

Central Bank of Nigeria (CBN)
, 24

Change
, 16, 42, 84

Chartered institute of personnel and development (CIPD)
, 122–123

Chronic stress
, 44

Class
, 111

Clients
, 56

Communication
, 85

plan
, 80

strategy
, 11

Community
, 57

health structures
, 144

health-based programs
, 2

healthcare delivery
, 146

policy framework for community health care in Uganda
, 147–148

Community health workers (CHWs)
, 145

in Covid-19 intervention
, 148–149

Companies
, 9–11

risk management system
, 55

Companies and Allied Matters Act (CAMA)
, 64

Complex adaptive systems (CAS)
, 146

Complex adaptive systems theory (CAST)
, 146

Complex adaptive theory
, 146

Consequentialism
, 179

Conspiracy theorist
, 131

Consumer requirements
, 70

Context, consciousness, continuity, connectedness, creativity, and collectiveness (6C)
, 44

Convention and Recommendations
, 122

COP 21 (Paris Climate Conference)
, 37

COP 26 agenda
, 42

Core business
, 2

Core Focus
, 74

Core Values
, 74, 80

Corona virus disease 2019 (COVID-19)
, 26–27, 30, 41, 100, 103, 109, 144, 182, 185

building resilience for future of work
, 170–172

crisis
, 25–27

delegation and building trust
, 169–170

early experiences of covid-19 public health response
, 99–100

empowering employees for productivity and growth for future opportunities
, 168–169

era
, 26

experience
, 84

future of work, and emerging work models
, 166–167

guidelines
, 98

infections
, 149

infodemic
, 100

intersectional analysis concerning
, 112–117

intersectional approach
, 111–112

lockdowns
, 120

nature of work and challenges
, 164–166

pandemic
, 2, 24–25, 40, 83–84, 97, 102, 116, 130–131, 144, 164

prioritising HCWs with
, 102–103

recommendation
, 117

situation
, 103

tests
, 100

Triage Guidelines
, 101–102

upskilling workforce of future
, 172–174

vaccine
, 155

work, workforce and workspace and employees’ efficiency
, 167–168

Corporate governance

balancing interests of stakeholders
, 63

benefits of good governance practices
, 57–58

board oversight
, 54

differentiating governance and management
, 57

disclosure and transparency
, 55

elements of
, 53–55

lessons from pandemic
, 58–61

leveraging technology
, 64

management alignment
, 54–55

organisation’s stakeholders
, 55–57

ownership
, 53–54

prioritising business continuity
, 64

recommendations for stronger governance
, 63–54

risk management
, 55

stakeholder management
, 54

stronger communication methods
, 64

understanding
, 52–53

Corporate values
, 69

Correctional tool, use organisation’s fundamentals as
, 81

Correlations
, 111

Cradle-to-grave process
, 131

Creativity
, 86

Creditors
, 13–14

Crisis

management
, 52

managerial implications for ethical leadership during
, 30

Critical Race Theory
, 111

Crude death rate
, 131

Culture
, 169

definition of
, 71

by design
, 71

hire on core values
, 80

and impact
, 69–71

managing
, 80

operating system
, 71–72, 80

orientation/integration or immersion
, 81

quarterly state of company review
, 80

review people’s performance and on core values too
, 80

use organisation’s fundamentals as correctional tool
, 81

Customer Management Plan
, 75

Customers
, 11–12, 56

Data analysis
, 150

Data collection
, 149–150

Data management
, 150

Decision-maker
, 69

Decision-making process
, 10, 13

Delegation
, 169–170

Digital resilience
, 64

Digital technologies
, 165

Directors
, 56

effective communication
, 89–90

Disclosure
, 55

Earthquakes
, 84

Economic-driven event
, 68

Educators
, 41

Effective communication
, 89–90

Egalitarian principles
, 99

Emerging workplace trends
, 68

Empirical studies
, 69

Employee–organisation relationship (EOR)
, 85

entrepreneurial skills
, 86–88

Employees
, 9–11, 43, 70, 115

efficiency
, 167–168

empowerment for productivity and growth for future opportunities
, 168–169

well-being
, 37, 63

Employer Assistance Program (EAP)
, 123

Entrepreneurial Skills
, 86–88

Environment
, 12

Environmental issues
, 52

Equality and human rights commission (EHRC)
, 122–123

Equity
, 101, 183

Ethical culture
, 69

Ethical leaders
, 28

Ethical leadership
, 3–4, 28–29

managerial implications for ethical leadership during crisis
, 30

review of literature
, 25

small businesses and covid-19 crisis
, 25–27

theoretical implications
, 30

theoretical underpinning
, 29–30

Ethics
, 3

challenges in pandemic times
, 181

implications of remote working, lockdowns and pandemic experiences
, 185–186

importance of responsible management of new work modes
, 182–183

need to reassess values
, 183

new challenges, for women
, 184–185

Ethnicity
, 111

Evidence-based system
, 104

Fairness
, 3

in leadership
, 3

to stakeholders
, 3

Family violence
, 5

Fate Foundation
, 51

Federal Capital Territory
, 26

Federal government of Nigeria
, 26

Feedback
, 90

Financial Resilience
, 62

Financial resources
, 52

First-come, first-served’ criteria
, 102

Floods
, 84

Fluid workplaces
, 69

Fluid workspaces

culture operating system
, 71–72

defining values and behaviours
, 75–79

definition of culture
, 71

immersive culture programs
, 79–80

leading with vision
, 72–75

managing culture
, 80–81

practices for virtual teams
, 81

understanding culture and impact
, 69–71

Food supplies
, 13

Fortitude
, 187

Forward-thinking organisations
, 68

Fragile health system
, 97

Future of work
, 166–167, 184

building resilience for
, 170–172

Future workplaces
, 167

Gen X
, 168

Gen Z
, 168

Gender
, 111–112

Gender-responsive approach
, 123

Globalisation
, 40

Good governance practices, benefits of
, 57–58

‘Good to great’
, 68

Google
, 71

Governance

and management differentiating
, 57

mechanisms for triaging
, 103–104

Government
, 57

‘Grab Drug’ Network
, 156

Gross domestic product (GDP)
, 130

Guidelines for addressing IPV in workplaces
, 122

acknowledged as area of responsibility with clearly defined policies and strategies
, 122–123

information and training
, 124

necessary components for identifying and responding to IPV
, 123–124

Guiyao leadership theories
, 29

Habits
, 186

Health care delivery
, 146

systems
, 16

Health indicators
, 130–131

Health inequalities
, 116–117

Health managers
, 17

Health service delivery
, 134

Health systems
, 145

Health–business intersections during pandemic
, 16

Healthcare governance
, 131–133

Healthcare leaders
, 17

Healthcare service delivery
, 146

impacts of Covid-19 on pillars of
, 134–136

positive impacts of Covid-19 on Nigerian healthcare sector
, 137–138

strategy to recover Nigerian healthcare sector
, 138

Healthcare services in Nigeria

demand and supply of
, 133

impacts of Covid-19 on pillars of healthcare service delivery in Nigeria
, 134–135

pre-Covid-19 healthcare funding in Nigeria
, 135–136

Healthcare systems
, 16, 132

in non-pandemic times, synopsis of
, 14–16

Healthcare workers (HCWs)
, 98

with Covid-19, prioritising
, 102–103

Heuristics
, 171

Hippocratic Collection
, 14

Hiring process
, 80

Hospitalisation
, 10

Huffington, Arianna
, 42

approach
, 39

brief biography of
, 36–37

distilling wisdom from perspectives of
, 37

interview
, 38–39, 43

orientation
, 42

reflections on ‘New Normal’
, 39

Human resources (HR)
, 39, 52, 85

department
, 10

Human resources management (HRM)
, 170

Humility
, 187

Immersion
, 81

Immersive culture programs
, 79–80

Immersive plan
, 78

Immigrant groups
, 114

Improvisation
, 171

India’s Culture of Climate Friendly Sustainable Practices’
, 42

Inequalities
, 5, 98, 116, 185

Infant mortality rate
, 131

Infectious disease public health emergency
, 100

Influence knowledge growth
, 146

Information
, 116

Information and training
, 124

Information technology
, 13

Innovation
, 16, 24, 28, 172–173

Innovativeness
, 6, 8

Institutional governance mechanisms
, 100

Institutional mechanisms
, 103

Institutional Resilience
, 62

Intellectual resources
, 52

Intensive care unit (ICU)
, 98

International council of nurses (ICN)
, 130

International Labour Organisation (ILO)
, 84, 120–123

International youth community
, 38

Intersectional analysis concerning COVID-19 pandemic
, 112–117

Intersectional approach
, 111–112, 117

Intersectionality
, 111–112, 185

Intimate family violence (IFV)
, 5

Intimate Partner Violence (IPV)
, 5, 119–124, 184

guidelines for addressing IPV in workplaces and application in work from home instances
, 122

working at home and risk of exposure to
, 121–122

James Cubitt Facility Managers (JCFM)
, 84

challenges during and post Covid-19
, 84–86

clear organisational structure
, 88–89

effective communication
, 89–90

entrepreneurial skills
, 86–88

principled entrepreneurship
, 86

strong organisational culture
, 89

Job profiles and role expectations
, 77

Job satisfaction
, 89

Journal of Management Inquiry (JMI)
, 43

Justice
, 180

Ketoacidosis
, 100

Lady health workers (LHWs)
, 147

Leadership
, 16, 37, 39

James Cubitt Facility Managers
, 84, 183

lockdown
, 185–186

Learning community
, 76

Leveraging technology
, 64

Life expectancy
, 131

Local council (LC)
, 149

Lockdowns, implications of
, 185–186

Lower- and middle-income countries (LMIC)
, 97–98, 100

Malaria
, 145

Management
, 17

managing Covid
, 4

Market demand
, 27

Mask production
, 13

Maternity mortality rate
, 131

MBA
, 40

McKinsey’s Global Investor Opinion Survey
, 60

MD of JCFM
, 85–86, 89–90

Medical ethics
, 179–181

Medical tourism
, 16

Medication, access to essential medical equipment and
, 135

Mental health
, 37, 44

management
, 69

Methodological approach
, 130

Micro, small, and medium enterprises (MSME)
, 51, 84

Midwives Service Scheme
, 133

Mind Body Interventions (MBI)
, 43

Mindfulness
, 43

Mindset
, 38, 70

new normal
, 3, 37

Ministry of health (MoH)
, 145

Minority entrepreneurship
, 24

Narendra Modi (Prime Minister of India)
, 42

Narrow social utility concept
, 102

National community health workers’ programme
, 144

National GDP
, 61

National Health Insurance Scheme (NHIS)
, 132

National Health Security Office (NHSO)
, 155

Natural disasters
, 84

New Normal model
, 37, 45, 120

New Partnership for African Development (NEPAD)
, 53

New Public Management (NPM)
, 164

Nigeria
, 84

corporate governance in
, 52

covid-19 pandemic got to
, 87

demand and supply of healthcare services in
, 133

healthcare governance, structure and delivery in
, 131–133

occupational health
, 2, 122

Nigeria Centre for Disease Control
, 26

Nigeria Pay for Performance Scheme
, 133

Nigerian economy
, 83

Nigerian government
, 26

Nigerian health sector
, 136

positive impacts of Covid-19 on
, 137–138

strategy to recover
, 138

Nigerian-trained doctors
, 133

Non-maleficence
, 180

Non-pandemic times, synopsis of healthcare system in
, 14–16

Occupational health

concerns
, 2

and safety laws
, 122

Operating system
, 71

organisational culture
, 89

Operational Audit
, 77

Operational distance
, 170

Operational Resilience
, 63

Organisation for Economic Co-operation and Development (OECD)
, 53

Principles of Corporate Governance
, 54–55

Organisation’s fundamentals as correctional tool, use
, 81

Organisation’s stakeholders
, 55

clients
, 56

community
, 57

directors
, 56

employees
, 56

government
, 57

shareholders
, 56

suppliers
, 57

Organisational commitment
, 89

Organisational culture
, 89

Organisational ethics
, 28

Organisational leadership
, 17

Organisational learning process
, 42

Organisational practices
, 170

Organisational psychology
, 70

organisational structure
, 88–89

pandemic
, 52, 68

Organisational Resilience
, 62

Organisational strategy
, 39

Organisational structure
, 88–89

Organisations
, 12, 51, 64, 68, 86

economic strategies
, 70

relevance of spiritual dimension significance to business schools and
, 42–44

Orientation/Integration
, 81

Ownership
, 53–54

Pandemic
, 11, 52, 68, 103, 178

corporate governance lessons from
, 58–61

elements of business resilience
, 61

experiences
, 185–186

times
, 181

Pandemic, health–business intersections during
, 16

Patience
, 187

People
, 76

management
, 17, 31, 69

performance and on core values, review
, 80

Peri-health
, 178, 187

Personal protective equipment (PPE)
, 100, 135

Physical distance
, 170

Physical fitness
, 44

Plan
, 13, 30, 63, 85

Post Covid-19, challenges during and
, 84–86

Post-Award ceremony
, 37

Post-COVID economy
, 70–71

Post-financial crisis
, 40

Post-traumatic stress syndrome (PTSD)
, 120

Poverty
, 145, 149

principled entrepreneurship
, 86

public health
, 15

Primary health care
, 14, 133

Principled entrepreneurship
, 86

Private providers
, 15

Private sectors
, 15

Proactiveness
, 87

Productivity
, 170

Professional mechanisms
, 103

Programs
, 40

Proportional mortality rate
, 131

Proportionalism
, 179

Protocols
, 102

Public health care
, 15

Public Health England (PHE)
, 110, 113

Public hospitals
, 15

Public sectors
, 15

Quarterly state of company review
, 80

Rabasso
, 41

Racism
, 110

Reciprocity concept
, 102–103

Reengineering process
, 136

Reinterview employees
, 77

Remote work
, 85, 166

Remote working, implications of
, 185–186

Reputational Resilience
, 62–63

Resilience
, 87, 178, 186–187

building resilience for future of work
, 170–172

Resilient people
, 88

Resilient strategies
, 24

Respect for autonomy
, 180

Response
, 149–157

responsible healthcare
, 129–138

Responsible healthcare
, 129–138

impact of Covid-19 on healthcare service delivery in Nigeria
, 136

demand and supply of healthcare services in Nigeria
, 133–136

healthcare governance, structure and delivery in Nigeria
, 131–133

healthcare indicators, system constraints and responses
, 130–131

theoretical framework
, 131

Responsible leadership (see also Ethical leadership)
, 3

handling stakeholder fairness tensions
, 9–14

health–business intersections during pandemic
, 16

leadership qualities for responsible and fair stakeholders management
, 6–8

leading way
, 16–17

synopsis of healthcare system in non-pandemic times
, 14–16

Responsible management

importance of new work modes
, 182–183

practices
, 4

of work mode shifts
, 3

Responsible management education
, 37, 39–40

incubators of
, 44

Responsiveness
, 186

Restrictions
, 121

Rethinking
, 37

Risk management
, 55

Robust training programmes for triage personnel
, 104

Safety
, 2, 10, 89, 120, 184

Scholars
, 27

School of Business & Society
, 45

Secondary health care
, 133

Self-leadership
, 17

Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)
, 109

Sex-specific chromosome
, 114

Shareholders
, 12–13, 56

Sharing Information on Progress (SIP)
, 41

Shinrin-yoku (Japanese Forest bathing ritual)
, 43

SiSa
, 78

Small businesses
, 24–27

Small resilient businesses
, 28

Small-and medium-sized enterprises (SMEs)
, 4, 24, 27, 52, 61

resilience
, 87

Social buddies
, 10

Social categories
, 113

Social categorizations
, 111

Social distancing
, 10, 26, 145, 150, 182

Social entrepreneurship
, 24

Social isolation
, 168

Social issues
, 52

Society
, 12

Socio-demographic characteristics
, 150

Socio-economic context
, 185

Solid People Program
, 76–79

profiling form template used at SiSa
, 77

Sound governance practices
, 58

Spirituality
, 39

Stakeholder (s)
, 9, 52, 55, 123–124

balancing interests of
, 63

creditors
, 13–14

customers
, 11–12

employees
, 9–11

environment
, 12

fairness tensions
, 9

management
, 54

shareholders
, 12–13

society
, 12

Staying strong
, 178

Strategy
, 28–29, 69

Strategy-setting process
, 55

‘Strong foundation or core’ theme
, 68

Stronger communication methods
, 64

Stronger governance, recommendations for
, 63–54

Subjective norms
, 29

Suppliers
, 57

Sustainability
, 39

business schools can lead in integration of sustainability in purpose and practice
, 40–42

Sustainable leadership (see also Responsible leadership)
, 38

Arianna’s view on
, 44

incorporates elements of
, 44

perspective of
, 44

Talent management plan
, 78

Teaching mechanisms
, 41

Technology Resilience
, 62

Telecommunications
, 13

Telecommuting
, 166–167

Telephone calls
, 150

Telework
, 166

Teleworkers
, 84

Tesla Sustainable Leadership Award
, 36

Theory of planned behaviour (TPB)
, 29

Thrive
, 38–39, 43

Thrive Global
, 36

Thrive Platform
, 37

Trainee programs
, 78

Transparency
, 55

Transplanting values
, 69

Triage
, 99

protocols
, 102

support for triage staff
, 103

Triaging

covid-19 triage guidelines
, 101–102

deconstructing ethical principles of
, 99

early experiences of covid-19 public health response
, 99–100

governance mechanisms for
, 103–104

prioritising HCWs with Covid-19
, 102–103

recommendations
, 104

support for Triage Staff
, 103

Tricker
, 57

Trust
, 169–170

Tuberculosis
, 145

Uber
, 36

Uganda
, 144–145

Uganda Health Sector Strategic Plan
, 147

UK Corporate Governance Code (2016)
, 53

UK Corporate Governance Code (2018)
, 53

UN General Assembly
, 42

Uncertain
, 85

Uncertainty, change and
, 84

UNESCO
, 42

United Nations Development Program (UNDP)
, 144

United Nations Principles of Responsible Management Education’s (UN PRME)
, 41

University of Redlands
, 45

Upskilling workforce of future
, 172–174

Utilitarianism
, 99

Vaccines
, 99, 114

Values
, 75

developing solid people program
, 76–79

highlighting values as action words
, 75

Village health teams (VHTs)
, 143–157

challenges encountered in VHT line of duty
, 156

code book development
, 154

commitment levels of VHTs volunteers despite material and financial constraints
, 157

complex adaptive theory and health care delivery
, 146–147

data collection
, 149–150

data management and analysis
, 150

ethical considerations
, 150

findings
, 150

and health monitoring
, 154–155

and healthcare intervention
, 147

inductive data analysis
, 150

and information provision
, 155–156

methodology
, 149

policy framework for community health care in Uganda
, 147–148

response to COVID-19 in rural communities
, 151–153

services of CHWs/VHTs in Covid-19 Intervention
, 148–149

socio-demographic characteristics
, 150–154

strategy and Operational Guidelines
, 145

study design and sampling
, 149

Village health volunteers (VHV)
, 148

Violence and harassment
, 122

Virtual distance
, 170

Virtual teams, practices for
, 81

Virtual working
, 69

Virtues

for businesses and health organisations
, 186–187

values activated into
, 187

at work
, 182

Vision
, 79–80

components of
, 74

leading with
, 72–75

Volatility, uncertainty, complexity, and ambiguity (VUCA)
, 84

Vulnerabilities
, 5, 16, 117

Well-being
, 36–37

Western Medicine 14

Wisdom
, 38

Work
, 10, 164, 167–168

future of
, 166–167

mode shifts
, 178

value shifts
, 4

Work from anywhere (WFA)
, 85

Work from home (WFH)
, 69, 85, 166

Workforce
, 167–168

Workplace
, 113, 121, 123, 164

Workplace practices
, 69

Workspace
, 167–168

World Economic Forum (WEF)
, 171

World Health Organization (WHO)
, 14, 26, 109, 120, 131, 144

declaration of Covid-19
, 99