Covid-19 has affected the way businesses carry out their activities. It has brought to fore the fact that business activities can be brought to a standstill very quickly, and spurred entrepreneurs and managers to have working alternatives to ensure business continuity. This chapter looks at the effect of covid on the management of small- and medium-scale companies, the challenges faced by most of these businesses and the attributes needed for business continuity. The case study approach is used: a local business that survived and even thrived during and post covid lockdown is examined. From studying the way this business was responsibly led through the difficult situation that arose, we see that, for a responsible business to be a going concern, especially in face of a pandemic, certain attributes are necessary: (i) principled entrepreneurship, (ii) entrepreneurial skills, (iii) clear organisational structure, (iv) strong organisational culture and (v) effective communication.
Ogunyemi, K. and Osa-Edoh, A. (2023), "Responsible Management in Covid Pandemic Times: The Case of James Cubitt Facility Managers", Ogunyemi, K. and Onaga, A.I. (Ed.) Responsible Management of Shifts in Work Modes – Values for Post Pandemic Sustainability, Volume 2, Emerald Publishing Limited, Leeds, pp. 83-93. https://doi.org/10.1108/978-1-80262-723-720221009
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