Index

Agile Management and VUCA-RR: Opportunities and Threats in Industry 4.0 towards Society 5.0

ISBN: 978-1-80262-326-0, eISBN: 978-1-80262-325-3

Publication date: 9 August 2022

This content is currently only available as a PDF

Citation

(2022), "Index", Akkaya, B., Guah, M.W., Jermsittiparsert, K., Bulinska-Stangrecka, H. and Kaya, Y. (Ed.) Agile Management and VUCA-RR: Opportunities and Threats in Industry 4.0 towards Society 5.0, Emerald Publishing Limited, Leeds, pp. 223-232. https://doi.org/10.1108/978-1-80262-325-320220016

Publisher

:

Emerald Publishing Limited

Copyright © 2022 Bülent Akkaya, Matthew Waritay Guah, Kittisak Jermsittiparsert, Helena Bulinska-Stangrecka and Yeşim Kaya


INDEX

Additive Manufacturing
, 218

Advanced manufacturing technology (AMT)
, 212

Aedes Aegypti mosquito
, 152, 154

Ageing populations
, 40

Agile leadership
, 28–30

employee performance concept
, 30–32

environment in businesses
, 27–28

VUCA
, 32–35

Agile management
, 15, 16

Industry 4. 0 impact on VUCA
, 19–20

Industry 4. 0
, 14–15

Industry 4. 0
, 18

literature review
, 16

role in Industry 4. 0
, 21

role in VUCA world
, 20–21

VUCA 2. 0 and Agility 4. 0
, 21–22

VUCA 2. 0
, 18–19

VUCA world
, 17

Agile method
, 118

Agile society
, 174

conceptualising trust and confidence
, 170–175

discourse analysis
, 175–176

findings
, 179–180

research extent
, 176–179

society 5. 0 in perspective of
, 174

Agile Value-oriented Inspiring Collaborative Appreciative leader (AVICA leader)
, 100, 109–110

Agility
, 6–7, 28, 122

strategic framework
, 133

strategies in marketing
, 132

Agility 4. 0
, 21–22

Agriculture
, 217

AMOS software
, 48, 198

Analytical thinking skills
, 165

Anti-dengue suite
, 147, 157, 159

and enabling factors
, 148

Appreciative behavior
, 110

Appreciative leaders
, 100

Artificial intelligence (AI)
, 3, 7, 44, 76, 210, 216, 218

Asymmetry
, 175

Augmented Reality
, 218

Automation technologies
, 15, 218

Autonomous robot managers
, 216

Autonomous robots
, 216, 218

Average variance extracted (AVE)
, 199–200

Behavioral change communication/mass awareness
, 157–158

Bibliographic analysis
, 77–86

Big data and analytics
, 18–19, 76, 218

Blockchain technology
, 19, 76, 88

trust in
, 77

Bootstrapping method
, 202

Brandom’s proclamation
, 171

Breauteau index
, 152

Breteau index (BI)
, 147

Business
, 18

agility
, 2

capability
, 193

environment in
, 27–28

environment in VUCA world
, 210

environmental changes
, 192

landscape
, 162

performance
, 31

responsible management in
, 59–63

in VUCA
, 33

way of doing
, 58

Call center operators
, 156

Capital market exchange rate model (CAPM)
, 103

Carbon footprint
, 60–61

Central emergency response committee
, 156

Change orientation dimension
, 30

Changing economic dynamics
, 218

Charitable activity
, 63

Circular Economy Action Plan
, 67

Civil society organizations
, 158

Clarity
, 122

Climate change
, 6, 40

Clinical management of dengue patients
, 159

Clinton Global Initiative
, 14

Cloud computing
, 18–19, 76

Cloud Manufacturing
, 88–89

Cloud technologies
, 218

Collaboration
, 216

Collaborative leaders
, 100

Communication strategy
, 159

Community volunteering (CV)
, 62

Competence
, 29–30

Competitive advantage
, 208, 210

Competitive Central Hungary OP
, 179–180

Competitiveness
, 107–108

Complaint Management and Resolution
, 154

complaint lodge and resolution report
, 155

dengue virus report
, 154–155

health CMS–Punjab helpline
, 155–156

Complex models
, 198

Complexity
, 3, 32, 146, 208

Composite reliability
, 199

Computer technology
, 217

Computer-based systems
, 212

Computerization process
, 216

Conceptualising trust and confidence
, 170

trust and experience
, 171

uneven field of trust and mistrust
, 172–175

unwanted circumstance
, 171–172

Constant organizational learning
, 134

Consumption theory
, 102

Continuous education
, 165

Convergent validity
, 199

Corporate environmental policies
, 60

Corporate social responsibility (CSR)
, 63–67

CRS Green Paper
, 67

and responsible management
, 63–67

Counter-factual principle for trust’s generative character
, 172

Counter-factual statement
, 173

Covariance-based SEM approach (CB-SEM approach)
, 198

COVID-19 pandemic crisis
, 14, 119, 130–131, 135–136, 218

Critical skills
, 165

Cross cutting IT systems and analytics
, 159

Cultural factors
, 31

Customers
, 195

power
, 192

Cyber security
, 90

Cyber-physical systems
, 14

Cybersecurity
, 218

Deceitfulness
, 174

Deception
, 174

Demand-side and supply side competencies
, 192

relationship between SCA and
, 195–198

Dengue

dengue-related morbidity
, 156

epidemic
, 146

GCP guidelines
, 147

Report
, 154–155

surveillance staff/field officers
, 150

tracking system
, 156

virus
, 146

Dengue Expert Advisory Group (DEAG)
, 147, 158

Dengue expert advisory group
, 156

Dengue fever (DF)
, 148

Dengue Patient Alert SMS
, 148

DENV-2
, 146

“Design thinking”
, 165

Development Dimension International (DDI)
, 123

Digital automation
, 217

Digital management approach
, 4

Digital technologies
, 18, 76

Digital therapy
, 122

Digital transformation
, 146, 218, 220

Digital trust
, 76

Digitalization
, 85, 216

Disaster
, 166

Discourse analysis
, 175–176

Discriminant validity
, 201

Dishonesty
, 174

District Emergency Response Committee (DERC)
, 157

Door to door awareness
, 158

Double-contingency
, 172

Dynamic business environment
, 192

Dynamic planning
, 68

Earmark indicators
, 179

Economic [s]
, 101, 103, 104

factors
, 31

social aspect of
, 105–106

theory
, 103

thinking
, 101, 103

thoughts development
, 101–103

Economic Development and Innovation OP
, 178

Ecosystem amenities, result of
, 179

Education
, 105, 166

change in educational theory
, 101

role in VUCA environment
, 165–166

Emotional intelligence
, 49

Emotional resilience
, 41

conceptual background of
, 41–44

hypothesised model
, 49–52

relationship between Society 5. 0, I4. 0 and emotional resilience
, 48–49

Emotions
, 102

Employee

performance
, 30–32

robot
, 219

skills
, 211

in VUCA World
, 33–35

Environmental and Energy Efficiency OP
, 177, 179

Environmental performance of companies
, 66

Epidemics
, 121

Europe’s strategy
, 67

European Union development funds
, 170, 175

Expected smart factories
, 45

Exploration process
, 47

Extranets
, 211

Fair trade
, 61–62

Field workers
, 154, 158

Fifth Science and Technology Basic Plan
, 44

Financial assistance of sustainable energy programmes
, 180

Financial crisis [2008]
, 120

Financial performance of companies
, 66

Firms
, 18

supply chain operational performance
, 197

First industrial revolution
, 217

First-order barrier
, 165

Fisheries OP
, 177, 179

Flexibility
, 30, 210

Flexible IT infrastructure
, 193

Flexible production systems
, 217

Flow capabilities
, 211

Fourth Industrial Revolution
, 14

Functional asymmetry
, 174

Functional teaching
, 162

General practitioners (GPs)
, 147

Generative-based cognitive agility
, 133

Global climate change
, 18

Global Compact Principles
, 63–64, 67

Global financial crisis
, 58

Global health crisis
, 58

Global HEIs
, 165

Global higher education
, 164

Global warming
, 6, 18

Globalization
, 164–165

of learning
, 166

Government actors
, 170

Green policies
, 60

Health CMS [Punjab helpline]
, 155–156

Health-care systems
, 146

Healthcare managers

health-care sector
, 123

literature review
, 116

recommendation
, 123–124

VUCA
, 116, 117–120

VUCA in hyper dynamic world
, 120

and VUCA world
, 121–122

Higher education
, 162

lateral shift in
, 101

sector
, 166

Higher educational institutions [HEI]
, 162, 165

Higher-order capability
, 196–197

Hilton CleanStay
, 138–139

Honesty
, 174

Horizontal and Vertical System Integration
, 218

Hotspot[s]
, 150

graveyards
, 150

junkyards
, 150

regime
, 150

swimming pools
, 150

tyre shops
, 150

visit summary
, 151

Human beings
, 170

Human factor
, 105

Human Resource Development OP
, 178–179

Human resource platform
, 210–211

Human-centered trust approach
, 86

Human-centred society
, 40, 44, 52

“Humanizing” 4. 0
, 89

Human–robot collaboration promises
, 216

Hungarian Fisheries OP
, 176

Hyper dynamic world, VUCA in
, 120

Hypothesised model
, 49–52

ICT
, 179–180

Incrementalism
, 68

Individual factors
, 31

Individual performance
, 31

Individualism
, 172

Indoor Surveillance
, 153–154

larvicidal activity
, 153

sample polygons for dengue activity count
, 153

Industrial Internet of Things (IIoT)
, 89, 218

Industrial revolution
, 216

Industry 1. 0
, 126–127, 216

Akkaya and Tetik
, 217

Industry 2. 0
, 217

Industry 3. 0
, 217

Industry 4. 0 [I4. 0]
, 3, 6, 14–15, 18, 74, 209–210, 211–212, 216, 218

agile management role in
, 21

collaborative partnership
, 40–41

conceptual background of
, 41–44

effective collaboration in
, 74

hypothesised model
, 49–52

impact on VUCA
, 19–20

leading Industry 4. 0 technologies
, 76–77

relationship between Society 5. 0, I4. 0 and emotional resilience
, 48–49

trust in
, 75–76

VUCA 2. 0 and
, 22

Industry 5. 0
, 3, 4–5, 216, 218

and VUCA-RR
, 7–8

Info-communication society
, 111

Information

economics
, 103

era
, 165

information-based technologies
, 44

sharing
, 84, 90

Information technology (IT)
, 193–194, 208, 211, 217

applications facilitates
, 194

assimilation
, 193

compatibility
, 194

interventions
, 147

Innovation
, 85, 106–108

Innovative leadership
, 100

Institutionalization
, 156

Cabinet Committee on Dengue
, 157

central emergency response committee
, 156

dengue expert advisory group
, 156

DERC/TERC
, 157

PITB
, 157

Technical Working Group
, 157

Integrated Transport Development OP
, 178, 180

Integrated vector management
, 159

Integrating dynamic capability
, 196

Inter-organizational systems
, 194

Internal labor policies improvement
, 63

International Air Transportation Association (IATA)
, 130

International conference
, 159

International marketing agility
, 133–134

Internet of Things (IoT)
, 7, 18, 19, 40, 44, 76, 85, 89

Interorganizational trust
, 75

Interviews analysis
, 109

5. 0 Society
, 111–112

teacher as a leader
, 109–111

Intraorganizational trust
, 75

Investments
, 61

Iron industry
, 217

IS-LM model
, 44, 102

Japanese Cabinet

Job

performance
, 30–31, 34

requirements
, 63

“Kinza” [animated character]
, 158

Knowledge

creation and adaptation
, 119

platform
, 210–211

“Larviciding”
, 153

Lateral approach
, 100

analysis of interviews
, 109–112

analysis of online questionnaire
, 106–107

aspects of trust
, 104–105

break down your own barriers
, 108

innovation
, 107–108

lateral shift in higher education
, 101

lateral way of thinking
, 100

research results
, 106

social aspect of economics
, 105–106

sustainable economics
, 101–106

Lateral innovations
, 100

Lateral thinking
, 104

Leader
, 100, 116

leader-type instructor
, 112

leader-type managers
, 100

leader–follower scheme
, 219

Leader Robot (LR)
, 216, 220

industrial evolution
, 216

Industry 1. 0
, 126–127

Industry 2. 0
, 217

Industry 3. 0
, 217

Industry 4. 0
, 218

Industry 5. 0
, 218

manager and
, 218–220

Leadership
, 163

agility
, 2

role in VUCA world
, 20–21

skills
, 162

theory
, 117

VUCA in
, 162–163

Lean management
, 15

Learning models
, 162

Life cycle hypothesis
, 102

Lights-Out-Manufacturing
, 218

Limited rationality theory
, 103

LISREL software
, 198

Literature search process
, 77

Luhmanns considerations
, 170

Machine learning (ML)
, 20

Machines to machine communication
, 18–19

Manager robots
, 21

Manufacturing

firms
, 193

technology
, 208

Market
, 162

Marketing agility
, 132–134

agility strategies pursued by hotels based on the services
, 139–140

analysis and results
, 136–138

COVID 19
, 130–131, 138–139

limitations and further research
, 141–142

methodology
, 135

theoretical framework
, 132

in tourism industry
, 134–135

Measurement model
, 199, 201

Mechanic organization
, 211

Mechanical organizational structure
, 212

“Mechanistic” management systems
, 210

Medical Officers
, 156

Merton–Sholes’s model
, 103

Ministry of Development Policy Communication in Hungary
, 176

Mistrust
, 173–174

declaration of
, 177

Modern automation systems
, 209

MPLUS software
, 198

Multinational companies (MNCs)
, 118

myOp application
, 122

National Tourism Boards (NTBs)
, 135

Neoclassical economic theory
, 104–105

Network of terms and clusters of publication
, 85

Neural networks (NN)
, 20

Non-digital native firms
, 2

Non-governmental organizations (NGOs)
, 61

Notion of individualism
, 172

Nutrition, Exercise, and Worry/Anxiety model of prehabilitation (“NEW” model of prehabilitation)
, 122

Online consultation process
, 175

Online public deliberation of 2014–2020 European Union Development Funds helps an agile society
, 175–176

Online questionnaire analysis
, 106–107

Openness
, 6

Operational performance
, 192

Operational programmes (OP)
, 175, 177

Organic organizational structure
, 210, 212

Organic organizations
, 210–211

“Organic” management systems
, 210

Organisational factors
, 32

Organizational agility
, 20

Organizational capabilities
, 196

Organizational flexibility
, 212

Organizational leaders
, 117

Organizational learning
, 211

Organizational resilience and agility
, 208

Organizational structure
, 208–209, 212

human resource platform
, 210–211

knowledge platform
, 211

technological platform
, 211–212

VUCA world and
, 208–210

Organizational trust management

directions for further research
, 89–92

general characteristics of articles selected for literature review
, 79–83

in Industry 4. 0
, 74–75

leading Industry 4. 0 technologies
, 76–77

literature analysis
, 92

literature review
, 75

literature search process
, 78

methods
, 77

network of terms and clusters of publication
, 85–86

results of bibliographic analysis
, 77

review of empirical studies on “trust in Industry 4. 0”
, 86–89

trust in Industry 4. 0
, 75–76

Ovi position tool
, 158

Ovitraps tool
, 158

Pakistan, control epidemic in

behavioral change communication/mass awareness
, 157–158

capacity building
, 158

complaint management and resolution
, 154–156

digital transformation
, 146

institutionalization
, 156–157

patient reporting
, 147–149

research
, 158–159

surveillance and outbreak alerts
, 150–152

third party validation
, 154

vector management and control
, 152–154

Paris Proclamation
, 179

Partial Least Square Structural Equation Modeling (PLS-SEM)
, 198

Partial Least Squares technique (PLS)
, 198

Patient report
, 147

general practitioners APP
, 147–149

sample dengue patient alert SMS
, 149

sample patient stats by district
, 149

Patient Reporting system
, 147

Performative inconsistency, embodiments of
, 174

Planning
, 134

Political discourses
, 176

Political factors
, 31

Portfolio selection theory
, 103

Positive psychology
, 46

Power media
, 173

Predictive relevance test
, 202

Privacy
, 89

Problem-solving

algorithm
, 118

skills
, 165

Product diversity
, 217

‘PsyCap’ approach
, 46

Psychological resilience
, 46

Public administration institutions
, 177

Public consultation process
, 170

Public deliberation process
, 176

Public Health Emergency of International Concern (PHEIC)
, 130

Public political deliberations
, 176

Punjab Information Technology Board (PITB)
, 157

Punjab Province dengue surveillance
, 147

Q2 value
, 202

R-square estimates model
, 202

Radical innovation firms
, 3

Radicality
, 2

Rapidity
, 2

Rational public deliberation
, 170

Realization of products/services
, 62

Regional and Settlement Development OP
, 179

Reliability test
, 199

Research based knowledge construction
, 173

Resource-based view theory
, 196

Responsible management
, 59

in business
, 59–63

CSR and
, 63–67

uncertainty
, 58

from VUCA to VOPA+
, 69

VUCA world
, 67–69

Responsiveness
, 30

Result-oriented dimension
, 29

Road mapping
, 68–69

Robot[s]
, 210, 219

manager
, 219

as workforce
, 218

Robotics
, 44

Rural Development OP
, 179–180

Sat Scan Alert
, 152

predictions & alerts for epidemic
, 153

Scenario
, 68

Scopus database
, 77

Second-order barrier
, 165

Security
, 89

Self-organized learning process
, 163

Simulation technologies
, 218

Smart factory
, 210

Smart Manufacturing
, 19

Smart phone
, 150

“Smart Work”
, 18

Smith, Roger [General Motors’ CEO]
, 218

Social action
, 171

Social actors
, 170–171

Social aspect of economics
, 105–106

Social development theory
, 47–48, 51–52

Social factors
, 31

Social health problems
, 121

Social interaction
, 172

Social performance of companies
, 66

Social reality
, 172

Social trust
, 170

existence of
, 170–171

Social tussle
, 172

Socialist economy
, 103

Society 1
, 44

Society 4. 0
, 44

Society 5. 0
, 40, 111–112, 174, 216

advent of
, 44

conceptual background of
, 41–44

hypothesised model
, 49–52

objective
, 40–41

relationship between Society 5. 0, I4. 0 and emotional resilience
, 48–49

Society advances
, 47

Socio-economic systems
, 208

Specialization theory
, 102–103

Speed concept
, 30

SPSS v. 22
, 198

Stakeholders

of company
, 65

implications for
, 52

role of
, 159

Standard Operating Procedure (SOPs)
, 150

Statistical approaches
, 198

Steam power
, 217

Stepwise process
, 157

Strategic agility
, 134–135

Strategic leadership
, 15

Strategic oriented organization culture
, 15

Stress
, 123

Structural contingency theory
, 212

Structural model
, 202

‘Super Smart Society’ (see Society 5. 0)

Supply chain

capabilities
, 197

competencies
, 197

partners
, 192

trust in
, 88

vulnerability
, 192

Supply chain agility (SCA)
, 191–193

blindfolding
, 203

concept of
, 193

cross loadings
, 200

direct relationships
, 202

discriminant validity
, 201

literature review and hypothesis development
, 193–194

measurement model
, 199

mediation
, 202

practical significance and relevance of
, 192

Q2
, 203

R-Square
, 202

relationship between SCA and demand and supply-side competence
, 195–198

reliability
, 201

research methodology
, 198–199

research results
, 199–203

significance of
, 196

structural model
, 201

theory of
, 194

Supply chain management (SCM)
, 193

Supply chain operational performance

blindfolding
, 203

cross loadings
, 200

direct relationships
, 202

discriminant validity
, 201

literature review and hypothesis development
, 193–194

measurement model
, 199

mediation
, 202

Q2
, 203

R-Square
, 202

relationship between SCA and demand and supply-side competence
, 195–198

reliability
, 201

research methodology
, 198–199

research results
, 199–203

structural model
, 201

Supply-side complexity
, 195

Surveillance mechanism
, 150–152

sample hotspot visit summary
, 152

sample IRS Activity on Map
, 150

sample map showing performed activities on areas
, 151

sample pin map of activities performed by field workers
, 151

sat scan alert
, 152

Surveillance system, major objective of
, 150

Sustainability
, 90

Sustainable Consumption and Production Action Plan
, 67

Sustainable development
, 61

Sustainable Development Strategy
, 67

Sustainable economics
, 101–106

economic thoughts development
, 101–103

new approaches in old science
, 103–104

Talcott Parsons’ double contingency
, 172

Teaching process
, 165

Team

orientation dimension
, 29

performance
, 31

Technological platform
, 210–212

Technology
, 7, 212, 219

mind-blowing developments in
, 215

technology-centered approach
, 86

trust in
, 76

Textile manufacturing
, 217

Theory of two order barrier
, 165

Third Industrial Revolution
, 14

Third party validation (TPV)
, 147, 154

sample map view of third-party audit report
, 155

Third-order barrier
, 165

Thomas Hobbes’ model
, 172

Tourism industry
, 131

marketing agility in
, 134–135

Town Emergency Response Committee (TERC)
, 157

Traditional classical theory
, 103

Transportation
, 217

Trial and error process
, 47

Trust
, 92, 172–173

and experience
, 171

general findings of analysis
, 86

in Industry 4. 0
, 75–76

research sub-areas concerning
, 86–89

review of empirical studies on
, 86

uneven field of trust and mistrust
, 172–175

Trustworthiness
, 86

UN Global Compact Management Model
, 64

Uncertainty
, 3, 58, 146, 208

United States of America (USA)
, 14

Validity test
, 199

Value shift
, 111

Value-orientation
, 100

Vector control tool
, 158

Vector management and control
, 147, 152–153

indoor Surveillance
, 153–154

Vision, Understanding, Courage, Adoptability, Rapidity and Radicality (see Volatile, Uncertain, Complex, Ambiguous, Radicality, and Rapidity (VUCA-RR))

Vital, Uplifting, Conscientious and Authentic (see Volatility, uncertainty, complexity, ambiguity (VUCA))

Volatile, Uncertain, Complex, Ambiguous, Radicality, and Rapidity (VUCA-RR)
, 2, 6, 21, 220

COVID-19 outbreak
, 1–2

Industry 5. 0 and
, 7–8

Industry 5. 0
, 4–5

RR
, 2–3

theoretical background
, 3–4

from VUCA to
, 6–7

Volatility, Uncertainty, Complexity and Ambiguity (VUCA)
, 2–3, 14, 16, 17, 59, 67, 74, 100, 116, 117–120, 146, 162–163–164, 166, 208, 211–212

as “tangible” reality
, 162

agile leadership
, 32–35

and Agility 4. 0
, 21–22

disaster week
, 166

employee performance in
, 33–35

environment
, 162

health care managers and
, 121–122

human resource platform
, 210–211

in hyper dynamic world
, 120

Industry 4. 0 impact on
, 19–20

influence on teamwork
, 167

knowledge platform
, 211

leadership
, 162–163

prime
, 163

role of agile management and leadership in
, 20–21

role of education in VUCA environment
, 165–166

technological platform
, 211–212

translation of
, 162

VUCA decoded
, 209

VUCA vs. VUCA Prime
, 164

VUCA-related skills
, 163–164

world and organizational structure
, 208–210

VOPA+ model
, 69

Vosviewer
, 77

VUCA 2. 0 (see VUCA-RR)

Work–life balance
, 8

World Economic Forum (WEF)
, 18, 44

World Fair Trade Organization (WFTO)
, 62

World Health Organization (WHO)
, 130, 146, 158

World Travel and Tourism Council (WTTC)
, 131