Index

Research in Administrative Sciences Under COVID-19

ISBN: 978-1-80262-298-0, eISBN: 978-1-80262-297-3

Publication date: 23 May 2022

This content is currently only available as a PDF

Citation

(2022), "Index", Limón, M.L.S. and García, M.L.S. (Ed.) Research in Administrative Sciences Under COVID-19, Emerald Publishing Limited, Leeds, pp. 193-201. https://doi.org/10.1108/978-1-80262-297-320221012

Publisher

:

Emerald Publishing Limited

Copyright © 2022 Emerald Publishing Limited


INDEX

Academic stress

COVID-19
, 99–100

home confinement
, 100

method
, 103

results
, 103–111

theoretical framework
, 101–103

Academic workload
, 100

Accessibility
, 144

Adverse effects of pandemic
, 178

Affiliation, sense of
, 141

Agree scale
, 107

Agricultural subsistence businesses
, 34

Alibaba
, 142

Alliances with civil society
, 39–40

Amazon
, 138, 142

Amazon Handmade
, 41

Analysis of variance (ANOVA)
, 105, 107–108, 127–128

Apple
, 138

Apps
, 120

Artesano Estamos Contigo
, 40

Artisanal subsistence businesses
, 34

Asociación de Internet. mx
, 138, 142

seal of trust by
, 145

study of e-commerce
, 143

study on habits of internet users in Mexico
, 144

Aspirational groups
, 141

Attention
, 169

Bajo palabra
, 40

Banco de España
, 8

Bartering practices reactivation
, 38

Bartlett’s test of sphericity
, 92

Big data
, 24

Bloggers
, 141

Bolsa del Mercado de Valores (BMV)
, 50, 57

characteristics of public limited companies listed on
, 58

Brainstorming session
, 164

Broadband latency
, 18

Burnout
, 91–92, 122

correlation analysis
, 95–96

factor analysis
, 92–95

impact on university workers’ intention to quit in times of COVID-19
, 90–92

method
, 92

regression analysis
, 96

results
, 92

theoretical framework
, 90

Burnout syndrome
, 91, 102

Business
, 19, 34, 156

age and entrepreneurial orientation of
, 35

competitiveness
, 6, 180–181

doing business ranking
, 23

doing business using electronic media
, 138

environment in
, 34

strategy
, 179

worldwide
, 32

Business Insider Intelligence
, 142

Capital portfolios
, 60

Cardiovascular diseases
, 101

Centre for Complexity Sciences (C3)
, 76–79

Chronic stress (See Burnout syndrome)

CIGA
, 81–83

Civic needs
, 68

Civil protection entity
, 159

Civil society, alliances with
, 39–40

Classical theory of consumer behaviour
, 139

Client/supplier relationships
, 73

Clients, CSR and
, 185–186

Cloud
, 24

Collaborative software
, 120

Combination
, 69

Community, CSR and
, 186–187

Companies

capabilities and resources
, 178

development opportunities available to
, 181

long-term goal for
, 179–180

relative interest in unemployment rates
, 185

socially responsible
, 179

true ethical commitment
, 179

Competitive advantage
, 69–70

Competitive pressures
, 121

Competitivity

at macro level
, 8–14

at meso level
, 14–18

at meta level
, 18–26

at micro level
, 23–26

Computer Hassles
, 122

Consumer
, 139

behavior
, 140

ethical behaviour
, 183

society
, 139

Consumerism
, 139

Consumption habits
, 139–141

Contingency
, 34–35, 156

Coronavirus
, 184–185

Coronavirus epidemic 2019 (COVID-19)
, 1, 32, 49–50, 68, 90, 99–100, 156

burnout impact on university workers’ intention to quit in times of
, 90–92

contingency practices for obtaining income
, 37–38

e-commerce in times of
, 2

economic crisis caused by
, 36

effects of
, 50

foreign trade shares vis-á-vis COVID-19
, 52–54

health contingency
, 33

health crisis
, 34–35, 178

infection prevention strategies
, 100

influence on CSR
, 179–180

method
, 57–60

niches of opportunity
, 54–57

non-tariff regulatory and restrictive measures on export of goods
, 51

results
, 60–61

role of universities vis-á-vis
, 73–74

strategies for dealing with new COVID-19 pandemic in Mexico
, 79–81

subsistence businesses in COVID-19 contingency
, 33–36

systemic competitiveness of Latin American MSMEs under
, 8–26

theoretical framework
, 50

CORONAVIRUS/UNAM app
, 74, 84–85

‘Coronavirus’
, 74

Corporate social responsibility (CSR)
, 1, 178

and clients
, 185–186

and community
, 186–187

corporate behaviour in COVID-19 era
, 183

COVID-19 influence on
, 179–180

and employees
, 185

environmental practices during pandemic
, 183–185

and innovation
, 180–181

narrative literature review protocol
, 181–182

results
, 183

theoretical framework
, 179

Correlation analysis
, 95–96

Creativity
, 157–158

Cronbach’s alpha test
, 110–111, 126, 146–147

‘Dark side of technology use’
, 122

Data collection
, 103

Data entry screen method
, 169

Data Smog
, 121–122

Decision-makers
, 141

Depersonalisation
, 91

Design thinking
, 157–159, 166–168, 170–173

application of
, 161–165

development
, 161–165

method
, 157–161

results
, 165–169

theoretical framework
, 157

Desk-based research
, 7

Development Bank of Latin America (CAF)
, 8

Diabetes
, 101

Digital ecosystem
, 24

Digital technology
, 138

Director of knowledge management (DKM)
, 72

Directorate General for Academic Staff Affairs (DGAPA)
, 75, 79–81

Dogmatic thinking
, 158

E-commerce
, 138–139, 141–145

consumption habits
, 139–141

method
, 145–146

phases of
, 143

results
, 146–151

theoretical framework
, 139

ECLAC (Comisión Económica para América Latina y el Caribe)
, 57

Economic activity
, 50

Economic Commission for Latin America and Caribbean (ECLAC)
, 6, 8

Economic crisis
, 36

Economic model
, 90

Economic Policy
, 8–10

Economic problems
, 32

Economic reactivation programmes
, 157

Economically Active Population (EAP)
, 146

Education(al)

mobile technology in
, 120

model
, 119, 124

systems
, 100

technostress in educational environments
, 118

Electronic media
, 138

Emerging government support programmes
, 40–42

Emerging markets
, 90

demands through innovation and proactivity
, 38

Emotional exhaustion
, 91

Empathise
, 163

Empathy map
, 164

Employees, CSR and
, 185

Employer’s code
, 165

Employer’s Register (RP)
, 165

Enterprises
, 6

competitiveness
, 7

medium-sized enterprises
, 14

micro-sized enterprises
, 23

sector-specific enterprises
, 14

Entrepreneurial skills of small-scale producers
, 33

Entrepreneurs
, 41

Entrepreneurship
, 24, 33

Environmental Geography Research Centre (CIGA)
, 75

Environmental performance
, 184

ESG
, 184

European Union (EU), n16

Exhaustion (See Burnout syndrome)

Experience of technostress
, 121

Explanatory model
, 119

Exploratory factor analysis (EFA)
, 110

Export quota
, 52

External factors
, 140

Externalisation
, 69

Extraordinary call 2020
, 79–81

Facebook
, 39, 138

Factor analysis
, 92–95

Factor loading analysis
, 92–94

Financial sector
, 50

Fiscal Policy
, 13–14

measures adopted by LAC countries
, 15

5-point Likert scale
, 125, 130

questionnaire ranging
, 92

Fixed broadband speed
, 18

Flexibility practices
, 102–103

Food Support Program
, 40

Foreign Trade Law
, 52

Foreign trade shares vis-á-vis COVID-19
, 52–54

Fourth Digital Transformation (FDT)
, 24

Fourth Industrial Revolution
, 24–26

Free trade agreements (FTAs)
, 51

FTA between European Union and Mexico (EU-Mexico FTA)
, 51

General Data Protection Regulation (GDPR)
, 144

Generation X
, 143

Global Indicator of Economic Activity (IGAE)
, 52

Globalisation
, 50, 141

Goodness-of-fit test
, 111

Google
, 138

Google forms format
, 103

Gradual loss
, 91

Great Depression
, 1

Greenhouse gas emissions (GHG emissions)
, 184

Gross domestic product (GDP)
, 8, 32, 50, 178

Health
, 90, 121

crisis
, 34, 100

emergency
, 68

pandemic
, 184

Health contingency
, 100

Higher education
, 118

students in
, 120

technostress in higher education students
, 119

Historical narrative method
, 8

Home confinement
, 100

Human beings
, 158

Human interaction
, 157

Human resources (HR)
, 102

Humanity
, 157

life for
, 89

Hygiene
, 90

Ideate
, 164

Immaterial labour
, 70

and knowledge creation
, 69–70

Impetus
, 157

Import quota
, 52

In-depth content analysis
, 182

Income

COVID-19 contingency practices for obtaining
, 37–38

lack of
, 33

Industry 4. 0
, 24–26

Industry’s Digital Transformation
, 24

Infectious diseases
, 68

Influencers
, 141

Information
, 68, 70, 83, 161

fatigue
, 121

resources
, 76

systems variables
, 119

Information and communication technologies (ICTs)
, 118

Information Fatigue Syndrome
, 122

Information technology (IT)
, 123

Infrastructure for business development
, 17

Innovation
, 35, 36

business practices
, 38

CSR and
, 180–181

researchers
, 157

Instagram
, 39

Institute for the Promotion of Handicrafts of Tabasco (See Instituto para el Fomento de las Artesannsa de Tabasco (IFAT))

Institute of Applied Sciences and Technology (ICAT)
, 75

Institutional framework
, 19

Institutions
, 156

Instituto para el Fomento de las Artesannsa de Tabasco (IFAT)
, 40

Intangible assets
, 68

Intangible goods
, 68–69

Intellectual Property Rights
, 73

Intention to quit
, 92

burnout impact on university workers’ intention to quit in times of COVID-19
, 90–92

descriptive statistics and reliability of
, 95

factor loadings for
, 94

linear regression model for
, 96

representative for
, 96

Inter-American Development Bank (IDB)
, 8, 39, 68

Internal factors
, 140

Internalisation
, 69

International Labour Organisation (ILO)
, 8

Internet access
, 144

Internet of Things (IoT)
, 24

Interview
, 163

Job burnout variable
, 94–95

Kaiser–Meyer–Olkin test (KMO test)
, 92, 110

Knowledge acquisition
, 73

Knowledge dissemination
, 73

Knowledge innovation
, 73

Knowledge integration
, 73

Knowledge management

CORONAVIRUS/UNAM app
, 76–79

Extraordinary call 2020
, 79–81

immaterial labour and knowledge creation
, 69–70

infrastructure
, 72

infrastructure
, 72–73

knowledge protection
, 84–85

KVC
, 83–84

method
, 74–75

processes
, 73, 84

results
, 75

role of universities vis-á-vis COVID-19
, 73–74

theoretical framework
, 69

UNAM geographic information platform on COVID-19
, 81–83

at UNAM in response to COVID-19
, 68

UNAM University Commission for Care of Coronavirus Emergency
, 75–76

value chain model for
, 70–72

Knowledge protection
, 73

Knowledge storage capacity
, 72–73

Knowledge value chain model (KVC model)
, 68–69, 83–84

Knowledge workers
, 72, 80, 84

Labour
, 69

reforms
, 89–90

Latin America (LA)
, 5

Latin America and Caribbean (LAC)
, 8–9

Latin American Integration Association (ALADI)
, 51

Latin American MSME
, 6, 8

systemic competitiveness of Latin American MSMEs
, 8–26

Latin American universities
, 74

Legal protection of cyber consumer
, 144

Life for humanity
, 89

Likert scale
, 145

Linear regression model for intention to quit
, 96

Livelihood business contingency approach

alliances with civil society
, 39–40

COVID-19 contingency practices for obtaining income
, 37–38

emerging government support programmes
, 40–42

innovative and proactive business practices
, 38

low-price strategies
, 39

method
, 36–37

results
, 37

social media sales and promotions
, 38–39

subsistence businesses in COVID-19 contingency
, 33–36

theoretical framework
, 33

Logistics
, 144

Low-price strategies
, 39

Machine-to-machine communication (M2M communication)
, 24

Macro level, competitivity at
, 8–14

Macro level competitiveness of MSMEs
, 6–7

Market participation
, 23, 34

Marketing
, 140

Markets subsistence businesses
, 33

Maximum likelihood estimation
, 111

Mayo Clinic
, 102

Mental health
, 100–101

Meso level

competitiveness of MSMEs
, 6–7

competitivity at
, 14–18

Meta level

competitiveness of MSMEs
, 6–7

competitivity at
, 18–26

Methodological strategy
, 157

Mexican e-commerce
, 138

Mexican government authorities
, 156

Mexican Institute of Social Security (IMSS)
, 156

Mexican market index
, 60

top seven Mexican exporting companies and
, 59

Mexican Stock Exchange (BMV)
, 50

Micro competitiveness
, 24

Micro level

competitiveness of MSMEs
, 6–7

competitivity at
, 23–26

Micro-, small-, and medium-sized enterprises (MSMEs)
, 5–6, 32–33

advantages and disadvantages of
, 25

in LA
, 1416

policy
, 19

public policy scores for
, 20–21

Microeconomic analysis of behavior
, 139

Millennial generation
, 143

Ministry of Agriculture and Rural Development
, 54

Ministry of Economy
, 54

Ministry of Health
, 32

Mobile broadband

latency
, 18

speed
, 18

Mobile communications
, 24

tools
, 120

Mobile technology

in education
, 120

mobile technology-based learning
, 122

Moderating variables
, 126

Monetary Policy
, 10–13

Mosaic (first commercial web browser)
, 142

Multi-case study
, 74

Multiple case study
, 69

Multitasking Madness
, 122

Multivariate linear regression analysis
, 92

Narrative literature review protocol
, 181–182

National Association of Universities and Higher Education Institutions (ANUIES)
, 74

National Consumer Price Index (NCPI)
, 53

National Institute of Statistics and Geography (INEGI)
, 53

National Laboratory for Ecological Analysis and Synthesis (LANASE)
, 75

National Survey of Occupation and Employment (ENOE)
, 146

Negative psychological experiences
, 119–120

Niches of opportunity
, 54–57

Non-tariff regulatory
, 51

Non-traditional media
, 141

‘Normality’
, 118

Oaxaca Secretariat of Arts and Cultures (SECULTA)
, 41

Occupational Health Psychology
, 121

On-site model
, 131

Online 36-item questionnaire
, 103

Online class sessions
, 100

Online education
, 124

Online sales
, 143

Online shopping
, 143

Opportunity, niches of
, 54–57

Organisation for Economic Co-operation and Development (OECD)
, 5, 8, 142

Organisations
, 72

p-value
, 95

Pan American Health Organization
, 100

Pandemic
, 101, 179

adverse effects of
, 178

CSR environmental practices during
, 183–185

Payment Card Industry Data Security Standard (PCI DSS)
, 145

‘Perceived Security’
, 144

Portfolio selection methodology
, 50

Post facto case study
, 74

Post hoc analysis
, 131

Post-purchase
, 140

Pre-purchase
, 140

Principal component analysis
, 95

Proactive business practices
, 38

Proactivity
, 35, 36

attention to emerging market demands through
, 38

Problem solvers
, 157

Production Structure in Latin American Countries
, 14

Prototypes
, 164

Psychological impact
, 100

Public mental health
, 100

Public policy scores for MSME
, 20

Puebla’s civil protection
, 160

PUIS programme
, 75–79

Purchase
, 140

Purchasing process
, 140

Qualitative methodology
, 74

Quality of life
, 6

Quantitative approach
, 145

Quantitative methodological design
, 92

Quick Response code
, 159

Quotas
, 52

Reactivation of bartering practices
, 38

Reference groups
, 141

Regression analysis
, 96

Research and Technological Innovation Projects Support Programme (PAPIIT)
, 79–81, 85

Research hypothesis
, 50

Responsible behavior
, 183

Rural communities
, 33

Safety
, 90

‘Sample Size Calculator’
, 146

SARS-CoV-2 COVID-19 contingency
, 159

Scepticism
, 121

School of Medicine
, 76–79

Seasonal tariff
, 51

Security
, 144

Self-employment
, 33

Self-fulfilment, lack of
, 91

Sense of affiliation
, 141

Sharpe Index (SI)
, 59

Sharpe portfolio
, 59

weights and beta
, 61

Showrooming
, 143

Situational approach
, 35

Small-and medium-sized business system
, 90

Small-and medium-sized enterprises (SMEs)
, 19, 34, 57

Small-scale businesses
, 33–34

Small-scale producers
, 33

Smartphones
, 143

Social contingency
, 101

Social distancing
, 100, 156

Social media sales and promotions
, 38–39

Social networks
, 39

Social organisations
, 156

Social platforms
, 24

Social restrictions
, 118

Social Security Law
, 165

Socialisation
, 69

Socially responsible business
, 180

Socially responsible consumers
, 183

Sociedad Anónima Bursátil (SAB)
, 57

Solidarity
, 36

Spiral Model of Occupational Health (SMOH)
, 121

SPSS version 22. 0
, 146

Stakeholders recognition
, 181

Standard deviation of investment portfolio
, 60

Start-up business
, 156–157, 165

Statista
, 138

Statistical analyses
, 92

Strategic orientation
, 35

Stress
, 101

Students in higher education
, 120

Subsistence businesses
, 32

in COVID-19 contingency
, 33–36

Supply
, 144

Sustainability
, 183–185

Sustainable indicators
, 184

SWREG (online software sales company)
, 142

Symptomatology
, 121

Systematic literature review
, 181

Systemic competitiveness
, 6

competitivity at macro level
, 8–14

competitivity at meso level
, 14–18

competitivity at meta level
, 18–23

competitivity at micro level
, 23–26

development
, 8

method
, 7–8

model
, 6–7

Tariff-quota
, 51

Tariffs
, 50, 51

Tax measures
, 14

Technoaddiction
, 122

Technoanxiety
, 122, 125

Technofatigue
, 121, 125

Technoinefficacy
, 125

Technoinefficiency
, 122

Technological complexity
, 121

Technological insecurity
, 121

Technological invasiveness
, 121

Technological overload
, 121

Technological uncertainty
, 121

Technology
, 38, 124

Technostress
, 118, 119–120

in higher education students
, 119

method
, 125–126

results
, 126–131

theoretical basis of
, 120–125

Technostress Creators Inventory (TCI)
, 120

Teleworking
, 100, 103

3D printing
, 24

Tlaquepaque City Council
, 41

Traditional Markowitz investment portfolio selection methodology
, 50

Traditional Markowitz model
, 57, 59

Traditional media
, 141

Transfer method
, 70

UNAM geographic information platform on COVID-19
, 75, 81–83

Undersecretary of Foreign Trade of the Ministry of Economy
, 51

Unemployment
, 33

University
, 68

impact on university workers’ intention to quit in times of COVID-19
, 90–92

role of universities vis-á-vis COVID-19
, 73–74

students
, 120

technostress among
, 120

Value chain model for knowledge management
, 70–72

Webrooming
, 143

WhatsApp
, 39

Work, technostress in
, 118

Work technostress, complications derived from
, 123

Work-related stress
, 91, 101

Working at home
, 102

World Bank Group
, 8

World Health Organisation (WHO)
, 32, 99, 121

World Tourism Organisation
, 32

World Trustmark Alliance (WTA)
, 142