Index
Kindness in Management and Organizational Studies
ISBN: 978-1-80262-158-7, eISBN: 978-1-80262-157-0
Publication date: 26 January 2022
This content is currently only available as a PDF
Citation
(2022), "Index", Thomason, M. (Ed.) Kindness in Management and Organizational Studies (Kindness at Work), Emerald Publishing Limited, Leeds, pp. 187-190. https://doi.org/10.1108/978-1-80262-157-020221014
Publisher
:Emerald Publishing Limited
Copyright © 2022 Michelle Thomason. Published under exclusive licence by Emerald Publishing Limited
INDEX
Administrative Theory
, 22–24
Ambivalent sexism. See Benevolent sexism
Androgyny
, 30, 34–35, 39–40
ANTi-History approach
, 16–17
Ardern, Jacinda
, 36–38
Autoethnographic approach
, 128
Baby Boomers
, 133
Bem Sex-Role Inventory (BSRI)
, 30
Benevolent sexism
, 160–161
contemporary and historical examples
, 162, 165
damned
, 167
in organizational context
, 161
Pantsuit Nation
, 164
political environments
, 163–164
vice president nomination
, 163
Black Lives Matter
, 30
Bouncing back
, 131–132
Boycott
, 64
Care ethics
, 110–113
central attributes
, 113–115
kindness and
, 117–122
phases of care
, 116
women, men, care and organizational life
, 111–112
Care impeding kindness
, 121–122
Care-receiving, kindness in
, 121
Clinton, Hillary
, 161
Co-creating knowledge
, 128–129
Code Lavender
, 52–53
Collective restorying process
, 76
Colonel
, 20
Commoditization/exploitation and elevation
, 67
Communication
, 45–46
Communicatively Constituted Organization (CCO)
, 45–46
CSM
, 49–50
framework
, 48
synergies between CSM and
, 50–51
Compassion
, 46–47, 79–81
Compassion Legitimacy and Worthiness Model
, 68–69
Compassionate leadership. See also Leadership
, 79–81
findings
, 84–89
literature review
, 77–81
methodology
, 81–84
narrating experience
, 90–91
script
, 89–90
workshop evolution
, 81–84
Comprehensive ethical framework
, 115
Cooperation
, 21
Cost-benefit analysis
, 113
COVID-19 pandemic
, 29–30
Critical sensemaking (CSM)
, 48–50
synergies between CCO and
, 50–51
Culture
, 11
of kindness
, 55–56
Cystic Fibrosis (CF)
, 135
Discourse analysis
, 84
Discretionary kindness
, 16, 18, 20–21
Discrimination
, 76–78
Diversity
, 19, 76
Empathy
, 29–30
Employee Assistance Program (EAP)
, 52–53
Equity
, 23, 61, 76
Ethic of care
, 112
central attributes of
, 113–115
Expanded Workshop Design
, 85–88
Fayol, Henri
, 22–24
Feelings
, 80
Feminine leadership styles
Ardern, Jacinda
, 36–38
COVID-19 pandemic
, 29–30
kindness in leadership
, 39–40
Merkel, Angela
, 38–39
reproduction of gender stereotypes
, 31–36
Feminine orientation
, 34
Feminism
, 164
First attempt in learning (FAIL)
, 131–132
Frame analysis
, 63
Framing
architecture in organizations
, 69
boycott
, 64
commoditization/exploitation and elevation
, 67
legality and morality
, 66–67
normalizing kindness
, 62–63
scheme and strategy
, 65–66
self-determination
, 67–68
servitude
, 67–68
in society
, 68–69
vulnerable and privileged
, 64–65
Frances Perkins
, 165, 167
Gender
, 31
gender/leader stereotype
, 32–34
Gender stereotypes
evolution of social role theory
, 31–32
reproduction of
, 31–36
role congruity theory
, 32–34
‘think manager, think male’ phenomenon
, 34–36
Generation Z
, 2
Generativity
, 129, 138–139
Great-Grammy
, 147
Halloween trick or treat
, 130–131
Hawthorne Studies
, 22
Hepworth, Jessica
, 135–136
Hostile sexism
, 161, 164, 167
Human Relations
, 20–22
Human Relations and Administrative Theory
, 14
Inclusion
, 76
Intergenerational kindness
, 138–139
Intergenerational stories of kindness
bouncing back
, 131–132
Halloween trick or treat
, 130–131
sense of kindness
, 128–129
Interpersonal procedural justice
, 78–79
Kamala Harris
, 161, 163
Kindness
, 1–2, 13, 15–16, 60–61, 128
and care
, 117–122
and care as congruent
, 119–120
in care-receiving
, 121
as component/stage of care
, 118–119
as consideration
, 8
cultures of
, 55–56
enacting through leadership
, 52–54
enactment as form of resistance
, 54–55
as event
, 4
feeling good
, 10
framing normalizing
, 62–63
impeding care
, 121–122
intentionality and purpose
, 51–52
intergenerational perspectives of
, 139
as intervention
, 6
in leadership
, 39–40
in MOS
, 14–15
narratives
, 3–11
Nextgen
, 132–138
in organizational communication
, 46–47
to participants
, 3–9
by participants
, 4–9
as pathway to care
, 117–118
quality of care
, 120–121
sense of
, 48–49, 128–129
as small act
, 3
understanding of
, 11
Kisu’lk
, 149–151
Lame duck
, 38–39
Leadership, 80. See also Feminine leadership styles
education
, 76
enacting kindness through
, 52–54
kindness in
, 39–40
Legality and morality
, 66–67
Lenses of Gender
, 30
Management and organization studies (MOS)
, 13
ANTi-History approach
, 16–17
Elton Mayo and Human Relations
, 20–22
Frederick Taylor and Scientific Management
, 17–19
Henri Fayol and Administrative Theory
, 22–24
implications to
, 24
kindness in
, 14–15
Management and organizational studies (MOS)
, 110–112
Management education
, 76
Masculine leadership
, 31
Masculine/male
, 32–33
Mayo, Elton
, 20–22
Merkel, Angela
, 38–39
Merkel diamond
, 38–39
Mi’kmaq
, 143–144
Montreal School approach
, 48, 51
Narrative/interpretive approach
, 2
National culture
, 69
Netukulimk
, 154–156
Nextgen
, 132–138
generations in workplace
, 132–135
Normalize kindness
, 62–63
Open-heartedness
, 119
Organizational communication, kindness in
, 46–47
Organizational culture
, 55, 69
Organizational kindness
, 69
Organizational life
, 111–112
Organizational rules
, 110
Organizational-level rules
, 50
Organizations, kindness architecture in
, 69
Pantsuit Nation
, 164
Pay It Forward
, 13
Performative kindness
, 167
Personal service
, 114
Phases of care
, 116
Polemical feminist
, 161
Practical rationality
, 114
Procedural justice
, 78–79
Procedural trauma
, 78–79
Prosocial organizational behaviour
, 119–120
Public service
, 165
Relational kindness
, 16, 18, 23
Reproduction of gender stereotypes
, 31–36
Resource-Based View of the Firm
, 67
Responsiveness
, 121
Role congruity theory
, 32–34
Royal Canadian Mounted Police (RCMP)
, 134
Sanctified kindness
, 146–149
Schemata of interpretation
, 62
Scientific Management
, 17–19
Self-compassion
, 79–81
Self-determination
, 67–68
Sense of kindness
, 128–129
Sensebreaking
, 128–129
Sensegiving
, 128–129
Sensemaking
, 47, 49–50, 128–129
Servitude
, 67–68
Seven sacred teachings
, 151–153
Sexual harassment
, 76–78
Silence Nova Scotia Certificate program
, 83
Smoke-free approach
, 54–55
Smudge ceremony
, 154
Smudging
, 148
Social construct theory
, 63
Social role theory
, 30–31
Societal kindness
, 60, 68–69
Stories
, 2, 31, 39, 149, 156, 166
Story-net of kindness
, 143
Covid baby
, 144–146
grandmother’s stories
, 144
Kisu’lk
, 149–151
Netukulimk
, 154–156
sanctified kindness
, 146–149
seven sacred teachings
, 151–153
Taylor, Frederick
, 17–19
Theory and practice
, 11
‘Think manager, think male’ phenomenon
, 34–36
Trust
, 78–79
Unama’ki Instititute of Natural Resources (UINR)
, 154
Unbiased compassion
, 76–77, 81
Unforgiven video
, 63–64
Virtuous circle of kindness
, 69–71
Weick’s sensemaking properties
, 49
Weigand, Erica
, 136–138
Workshop
co-design approach
, 84
delivery in business education context
, 83
evolution
, 81–84
recommendations
, 88–89
redesign for early career manager audience
, 83–84
Xerox Corporation
, 132
- Prelims
- Chapter 1 Patterns and Possibilities: Exploring the Meaning of Kindness
- Chapter 2 Choosing Kindness: Finding Kindness in Management and Organization Studies
- Chapter 3 Strength through Kindness: Celebrating the Success of Women Leaders and Feminine Leadership Styles
- Chapter 4 Communicating Kindness at Work
- Chapter 5 Kindness as an Imperative
- Chapter 6 Leading with Compassion: Co-designing a Workshop That Responds to a Report of Sexual Harassment or Discrimination with Unbiased Compassion
- Chapter 7 Care Ethics and Kindness in Management and Organizational Studies
- Chapter 8 Intergenerational Stories of Kindness: A Catalyst for Bouncing Back
- Chapter 9 Dear Masie: A Story-net of Kindness
- Chapter 10 Be a ‘Good Girl’: The Durability and Enigmatic Nature of Benevolent Sexism as a Form of Performative Kindness
- Chapter 11 Conceptualizing and Constructing Kindness
- Index