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Film-Induced Tourism: A Consumer Perspective

aUniversity of South Carolina, USA
bUniversity of Piemonte Orientale, Italy

Contemporary Approaches Studying Customer Experience in Tourism Research

ISBN: 978-1-80117-633-0, eISBN: 978-1-80117-632-3

Publication date: 8 August 2022

Abstract

Films are arguably one of the most influential phenomenon of modern society. They are remarkable and effective means of conveying stories and influencing humans. Films are one of the most important factors that motivate people to travel to a destination. This chapter will explore the phenomenon which is widely known as film tourism and its role in tourist experience. To gain a better understanding of film tourism experiences, this chapter presents key concepts and analyzes existing studies. The analysis investigates important aspects of film tourism experience, including experience satisfaction and storytelling. It tries to highlight how films can influence tourist experiences beyond the travel itself, with a strong emphasis on the role of storytelling and film tourism experience satisfaction. To help readers achieve a clearer and more detailed understanding of the unique and dynamic nature of film tourism experiences, this chapter provides an overview of the tourist experience by conducting a comprehensive literature review on the subject. By doing this, this chapter proposes a new framework of film tourist experience satisfaction while describing the relationship between influential factors such as previous film experiences, motivation to visit a destination, destination expectations, on-site destination experience, and tourist involvement. Finally, conclusions are drawn presenting storytelling as a contemporary approach in the domain of film tourism experiences.

Keywords

Citation

Oshriyeh, O. and Capriello, A. (2022), "Film-Induced Tourism: A Consumer Perspective", Jaziri, D. and Rather, R.A. (Ed.) Contemporary Approaches Studying Customer Experience in Tourism Research, Emerald Publishing Limited, Leeds, pp. 223-244. https://doi.org/10.1108/978-1-80117-632-320221022

Publisher

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Emerald Publishing Limited

Copyright © 2022 Omid Oshriyeh and Antonella Capriello. Published under exclusive licence by Emerald Publishing Limited