Systematic Review of Scale Development Practices in the Field of Tourism and Hospitality

Abstract

Numerous scales have been developed and utilized in the tourism and hospitality field, yet, their psychometric properties have not been systematically reviewed and evaluated. This gap compromises researchers' ability to develop better measures and improve measurement decisions. In this current study, 56 scales were identified and evaluated in terms of their psychometric properties. It was found that most scales were imperfect in measuring tourism and hospitality domains, and most scales did not provide explicit information about the scale development procedures that were adopted. The scale development procedure and psychometric properties of the reviewed scales are summarized, evaluated, and recommendations are made for future tourism and hospitality scale development.

Citation

Bavik, A., Kuo, C.-F. and Ap, J. (2022), "Systematic Review of Scale Development Practices in the Field of Tourism and Hospitality", Okumus, F., Rasoolimanesh, S.M. and Jahani, S. (Ed.) Advanced Research Methods in Hospitality and Tourism, Emerald Publishing Limited, Leeds, pp. 47-85. https://doi.org/10.1108/978-1-80117-550-020221004