Index

Citation

Dodson, W.R. (2021), "Index", Virtually International: How Remote Teams Can Harness the Energy, Talent, and Insights of Diverse Cultures, Emerald Publishing Limited, Leeds, pp. 157-160. https://doi.org/10.1108/978-1-80117-190-820211010

Publisher

:

Emerald Publishing Limited

Copyright © 2021 William R. Dodson

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INDEX

Note: Page numbers followed by “n” indicate end notes.

Administration

, 19

Alphabet

, 11

Amazon

, 11–12

Amazon Effect

, 20

American Way, The

, 102

Applicant Tracking System (ATS)

, 41–42

Arcadia Group

, 19

Artificial Intelligence (AI)

, 11, 42

Avatars

, 73

Backgammon

, 109

Balloon thinkers

, 114

Beta-testing

, 21

Bring-Your-Own-Device (BYOD)

, 98

Buddies

, 63–64

Business start-ups

, 27

Cafes

, 83

California-based business

, 46

Call centers

, 26

Change management checklist for organizations

, 34–36

Charters

, 72–73

Clothing and appearance

, 128

Cloud project

, 48

Coinbase

, 73

Collaboration

, 18

Colocated organizations

, 39

Communications formats

, 66–67

Compaq

, 21

Conventional thinking

, 77–78

Corporations

, 41

Covid-19

lockdowns

, 20

pandemic

, 14

Coworking spaces

, 27, 83

Creativity

, 87–88

Cross-cultural currents

, 121, 132–135

building trust on virtual international teams

, 135–136

clothing and appearance

, 128

Curiosity Quotient

, 138–139

emotion displays

, 130–132

ESL challenge

, 121–123

ESL classes

, 123–124

eye contact

, 130

first impressions

, 127–128

gestures

, 129

monolingual manager

, 124–126

virtual communications across borders

, 136–138

Cross-cultural models

, 102, 115

Cultural Dimensions Theory

, 102

Cultures

, 115–120

communications style

, 106

engaging “the other”

, 101–102

games cultures

, 107–113

gauging cultural responses

, 102–107

information processing across cultures

, 113–115

planning style

, 105–106

relationship style

, 106–107

way of organizing

, 105

Curiosity Quotient

, 52–55, 138–139

Curriculum vitae (CV)

, 41

Decompression

, 90

Digital collaboration tools

, 78

Digital communications technology

, 30

Digital Equipment Corporation (DEC)

, 21

Digital media

, 10

Digital nomads

, 45

Digital technology

, 30

flattens world

, 10–12

Digital Transformation of sectors

, 11

Distributed teams

, 40

Documentation

, 64–65

Dropbox

, 30

Economic participation and opportunity (EPO)

, 117

Emails

, 97–98

Emotion displays

, 130–132

Empathy

, 7

English as a Second Language (ESL)

, 1, 121

challenge

, 121–123

classes

, 123–124

English language

, 121

Equipment

, 61–62

European Union (EU)

, 2

Right to Repair

, 32

Expectation management

, 74–75

Explicit

, 70–71

Eye contact

, 130

Facilitation

, 125

First impressions

, 127–128

Fixed mindsets

, 20

Floor managers

, 23

Free-collaboration software

, 98

Freelancers

, 27

Games cultures

, 107–113

Gantt charts

, 68

Gender discrimination

, 116–117

Gestures

, 129

Ghosting

, 18

Gift of collaboration

, 47–50

Gigification

, 12–13

GitHub

, 46–47

GitLab

, 62

Global Gender Gap Report 2020

, 117

Global talent pool

, 13–15

Go board game

, 109

Growth mindsets

, 20

Guidebooks

, 61

Head in cloud

, 46–47

Hephaestus

, 9–10

building integral organizations

, 28–32

change management checklist for organizations

, 34–36

digital technology flattens world

, 10–12

gigification

, 12–13

global talent pool

, 13–15

hierarchy

, 16–19

industries best-suited for remote teamwork

, 32–33

integral organization

, 25–26

mindset

, 19–25

organizational mindsets and structures

, 15–16

remote work flattens hierarchies

, 26–28

Hierarchical organizations

, 20

Hierarchy

, 16–19

High-performing remote teams (see also Remote teams)

conventional thinking

, 77–78

expectation management

, 74–75

managing communications across time zones

, 75–76

remote leadership

, 78–81

remote team up and running

, 61–68

virtual meeting etiquette

, 68–71

“whatever” culture

, 72–74

Zoom Bore

, 71–72

Home

, 83

Homogeneity trap

, 37–38

Hot-desking

, 28

Human resources (HR)

, 61

professionals

, 41

Humiliation

, 123

Hungry

, 55–57

Hybrid model

of organization

, 1

for working

, 28

Hybrid organizations

, 39

Industries best-suited for remote teamwork

, 32–33

Information processing across cultures

, 113–115

Insurance claims processors

, 26

Integral organizations

, 25–26

building

, 28–32

International remote work

, 86

Internet

, 10–11, 29

Interview “terminator”

, 42–43

Job-hopping

, 43

Kanban

, 68

Key performance indicators (KPIs)

, 79–80

Knowledge bases

, 62–63

Labor and tax considerations

, 44–46

Laughter

, 128

Lead collaborators

, 80

Leadership skills

, 6

Lewis model

, 102–103

LGBTx community

, 120

Local Asian histories

, 141

Long Tail, The

, 11

Long Tail effect for employment

, 12

Lotus 1-2-3 program

, 21

Mehrabian Theory

, 126

Memories

, 66–67

Micro-management

, 18

Millennials

, 48

Mindset

, 19–25

Mindset: The New Psychology of Success

, 20

Monolingual manager

, 124–126

Multilingual speakers

, 126

Mythical Man-Month

, 76

Native English speakers

, 121–122

Networks

, 37

theory

, 17–18

Onboarding

, 61

Organizational mindsets and structures

, 15–16

Organizations

, 5–6, 9–10, 141

Passion

, 58–60

Personality tests

, 43–44

Pivoting

, 22

Planning for success

, 67–68

Play

, 109

Pre-mobile phone

, 98–99

Presentation makers

, 76

Presenteeism

, 22–23, 39, 79

Product bloat

, 22

Project management

, 31–32

Project managers

, 66

Project plan software

, 67

Recorded webinars

, 78

Remote bosses and colleagues

, 95–97

Remote leadership

, 78–81

Remote teams

best business structure for company

, 39–46

curiosity quotient

, 52–55

gift of collaboration

, 47–50

head in cloud

, 46–47

homogeneity trap

, 37–38

hungry

, 55–57

passion

, 58–60

soft skills

, 50–52

up and running

, 61–68

Remote technology

, 6, 25–26, 29, 144–145

Remote work

, 5–6, 14

flattens hierarchies

, 26–28

promise and limits of

, 141–145

technologies

, 17

Remote-first organizations

, 6, 40

Responsible, Accountable, Consulted, and Informed chart (RACI chart)

, 64, 66, 68

Result-oriented collaborator

, 78–81

Returns on investment (ROI)

, 47

Right staff

, 41–42

Risk mitigation

, 105

Roles and responsibilities

, 65–66

Scoring mechanism

, 34

Search Engine Optimization (SEO)

, 48

7–38–55 Rule

, 126

Side-hustles

, 13

Small talk

, 54

Smiling

, 128

Social media amplifies feelings of loneliness

, 87

Social Progress Index

, 119

Soft skills

, 50–52

Soul-destroying technology

, 17

Space

, 84–86

Spain project

, 5

Spreadsheets

, 76

Stakeholders

, 64

Start-up companies

, 27

Style Guide

, 77

Style Sheet

, 77

Sympathy

, 7

Tacit

, 68–70

Taylorism

, 23

Tech sector

, 21

“Thumbs-up” sign

, 129

Time zones

, 88–89

managing communications across

, 75–76

Time-to-market

, 32

Trolls

, 73

Trust

, 17

building on virtual international teams

, 135–136

Value-added tax (VAT)

, 46

Videoconference fatigue and loneliness

, 87

Videoconferencing

, 80, 86, 94, 127

Videoconferencing platforms (VCPs)

, 143

Virtual communications across borders

, 136–138

Virtual International Managers (VIM)

, 14, 75–77

Virtual international teams, building trust on

, 135–136

Virtual life

, 3–5

Virtual meeting etiquette

, 68

explicit

, 70–71

tacit

, 68–70

Virtual Reality applications

, 144

Virtually International: How Remote Teams Can Harness the Energy, Talent, and Insights of Diverse Cultures

, 3

Volcanic fence

, 9

Western networks

, 141

“Whatever” culture

, 72–74

Wikipedia

, 29

Wikis

, 62

Word processors

, 76

Work from home (WFH)

, 14, 30

World Economic Forum (WEF)

, 117

Written communications

, 76

Y2K phenomenon

, 76

Zoom Bore

, 71–72