Glossary
ISBN: 978-1-80043-389-2, eISBN: 978-1-80043-388-5
Publication date: 26 November 2020
Citation
(2020), "Glossary", Dirsehan, T. (Ed.) Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey, Emerald Publishing Limited, Leeds, pp. 315-320. https://doi.org/10.1108/978-1-80043-388-520201024
Publisher
:Emerald Publishing Limited
Copyright © 2021 Emerald Publishing Limited