Index

Public Relations for Social Responsibility

ISBN: 978-1-80043-168-3, eISBN: 978-1-80043-167-6

Publication date: 10 June 2021

This content is currently only available as a PDF

Citation

(2021), "Index", Pompper, D. (Ed.) Public Relations for Social Responsibility (Communicating Responsible Diversity, Equality, and Inclusion), Emerald Publishing Limited, Bingley, pp. 209-214. https://doi.org/10.1108/978-1-80043-167-620211020

Publisher

:

Emerald Publishing Limited

Copyright © 2021 by Emerald Publishing Limited


INDEX

Accessibility
, 41

Affirmative Action policy
, 8, 51–52

Affordable Care Act (ACA)
, 38

Africapitalism
, 84–85

Agonisms
, 195–196

Albemarle
, 182–183, 185–188

American business corporation
, 6

Animals
, 104

Great Divide
, 106–107

stakeholder theory
, 107–109

voicing urban deer
, 112–115

Antecedents of responsible leadership communication
, 73–75

Artificial intelligence (AI)
, 121–122

connecting consumer responsibility with
, 125–126

connecting responsible business practices with
, 123–125

framework for basic understanding of artificial intelligence in organizations
, 126–129

framework for connecting user-centered and development process perspectives
, 129

Tay and ethics of designing
, 121–123

Athletes
, 168

Beauty industry
, 150

Behavioral objective
, 141–142

Big pharma
, 35

positioning
, 34–35

production
, 37

Black Lives Matter (BLM)
, 22

Blacklists
, 128–129

Blair County Emergency Management Association
, 180–181

Board of directors
, 52

Bonding
, 169

Bonsai project at Microsoft
, 123

Borough of Tyrone community
, 179–180

Bottom-up approach
, 185–186

Brand activism
, 87

Branding
, 149–150, 154

Bridging
, 169

Business Roundtable
, 84

Business/workplace activism
, 94

Businesses
, 150–151

Bystanders
, 78–79

Caritas
, 84–85

Cause-related marketing (CRM)
, 159

CEO activism
, 84, 86–87

data collection and analysis
, 87–88

findings
, 88–96

literature review
, 84–87

personal characteristics/values/convictions
, 91–93

research questions
, 87

themes
, 97–98

Change management
, 63

Chemical industry
, 181

Chemical Manufacturers Association (CMA)
, 181

Chemical plant
, 182

Cocultural competence (CCC)
, 76–77

Codes of Responsible Care®
, 181

Cognitive divide
, 107

Communication
, 186

campaign
, 137–139

in responsible leadership
, 73–77

Communities of color
, 19–20

Community
, 179

CSR
, 167–168

resilience
, 187

Community advisory councils (CACs)
, 181

importance
, 183–187

research findings
, 182–183

task force
, 187

Community Awareness and Emergency Response (CAER)
, 181, 185–186

Community relations. See also Public relations (PR)
, 165–166

best practices
, 174–176

data collection and analysis
, 170

findings
, 170–174

literature review
, 166–169

method
, 169–170

population/sample
, 170

Compassion
, 110–111

Compassionate conservation
, 104–105

Concentrated animal feeding operations (CAFO)
, 111

Consequences of responsible leadership communication
, 73–75

Consumer Protection Act
, 39

Corporate boards
, 56

Corporate communications
, 20

Corporate Giving Continuum Model
, 166–167

Corporate governance
, 52

Corporate persons
, 6–7

Corporate social advocacy (CSA)
, 84, 86–87

Corporate social responsibility (CSR). See also Social responsibility (SR)
, 3, 11, 52, 71–72, 121–122, 150, 165–166, 180, 182

business case argument and other outcomes vs.
, 55–56

DEI in
, 9

efforts
, 4

importance for millennial consumers
, 153–154

reports
, 169

responsible leadership and
, 77

Corporate value
, 51–52

Corporations
, 51, 83–84

history of
, 5–6, 11

COVID-19
, 19–20

corporate responses to COVID-19 crises
, 24–26

crisis
, 20, 33

and George Floyd
, 22–23

Crisis communication
, 20

Critical intersectionality
, 53–55

Critical PR theory
, 192–193

Critical race theory (CRT)
, 19–21, 53–55

Culture jamming
, 198

Deer
, 113

Designer practices
, 127

Development process perspective on AI
, 127–129

Direct to Consumer advertisements (DTC advertisements)
, 39

Diversity
, 8, 51–52, 152

diversity-based strategic plan
, 152

study
, 55

Diversity, equity, and inclusion (DEI)
, 3, 19–20, 34, 51, 71–72, 84, 121–122, 137–138, 149–150

barriers
, 12–13

committee
, 143–144

as CSR components
, 151–153

efforts
, 4

history of corporation
, 5–6, 11

issue of
, 191–192

practices
, 33–34

programs
, 10

racial discrimination
, 5

resistance and persistence
, 8–11

rights
, 84

social programs
, 166

thinking
, 27

Diversity and inclusion (D&I)
, 4

Diversity management (DM)
, 10, 51–52, 152, 193

Dodd–Frank Wall Street Reform Act
, 39

Economic(s)
, 4

activism
, 96

Emergency management
, 185

Entanglements
, 128

Environmental, social, and governance (ESG)
, 41

Environmental activism
, 93–94

Environmental practices
, 41

Environments
, 37

Equal opportunity legislation
, 8

Equity
, 8–9, 138, 152

Ethics
, 112

of designing artificial intelligence
, 121–123

ethnic/racial diversity
, 58

Executive Women Network
, 94

Experiment
, 156

Federal Emergency Management Association (FEMA)
, 180–181

Feminist Data Set
, 125–126

Forced labor
, 7

Formal research method
, 156

Fortune 500 boards of directors
, 51

CSR vs. business case argument and other outcomes
, 55–56

data analysis
, 59

data collection
, 59

ethnic/racial diversity
, 58

findings
, 59–61

gender diversity
, 56–57

method
, 58–59

recommendations and future directions
, 64

research questions
, 58

review of literature
, 51

theoretical underpinning
, 53–55

Funds
, 186

Gender diversity
, 56–57

Ghana
, 84–85, 87

Great Chain of Being
, 106

Great Divide
, 106–107

Health care for all
, 34–35

Healthcare industry
, 33

Hiring quotas
, 51–52

History of corporation
, 5–6, 11

Homophily
, 62–63

Hub of the Highways
, 180

Hunting
, 114

Identity
, 3

Imagined affordances
, 127

Imposter syndrome
, 34

“In the wild” of Internet
, 122

Inclusion
, 9, 138, 149–150

findings
, 157–158

method
, 156–157

review of literature
, 150–155

Informational objective
, 141–142

Infrastructure
, 12

Institutionalized racism
, 19–20, 22

Intersectionality
, 61

Issues management
, 194–195

Jamming
, 198

K-12 education
, 72

Leadership
, 72

Legal activism
, 95–96

License to operate
, 192

Listening
, 76

Local Emergency Planning Commission (LEPC)
, 180–181

Low-middle-income countries (LMICs)
, 42

Machine learning (ML)
, 125–126

Major League Baseball (MLB)
, 168

Major League Soccer (MLS)
, 170

Mandatory quotas
, 52

Mechanical Turk (MTurk)
, 156–157

Medical insurance
, 37–38

Menial labor
, 7

Methylene chloride
, 37

Metrics
, 139

Millennial consumers, importance of CSR for
, 153–154

Moral agency
, 197–198

Motivational objective
, 141–142

Narratives
, 196–197

National Association for Stock Car Auto Racing (NASCAR)
, 170

National Basketball Association (NBA)
, 168

National Football League (NFL)
, 168

National Hockey League (NHL)
, 168

National Institutes of Health study
, 39

National Lacrosse League (NLL)
, 170

National Women’s Soccer League (NWSL)
, 170

Natural language processing (NLP)
, 128

Objectives
, 138

Occupy algorithms
, 124

Occupy Movement
, 124

PA Emergency Management Association (PEMA)
, 180–181

Patient Assistance Programs (PAPs)
, 38

Personal and calculated business decisions
, 89–91

Perspective taking
, 75

Pharmaceutical approval
, 35–37

Pharmaceutical companies
, 34, 41

Pharmaceutical industry
, 34–35, 39

evaluation of social responsibility reports
, 41–43

literature review
, 34–40

Pharmaceutical marketing
, 38–39

Pharmaceutical prescribing
, 37–38

Pharmaceutical production
, 37

Pharmaceutical reporting
, 39

Pharmaceutical sector
, 43

Pharmaceutical social responsibility reporting
, 39–40

Philanthropy
, 34, 41

PhotoBox Cosmetics
, 156

Planning
, 137–138

Political activism
, 95

Postmodern values in public relations
, 85–86

Presence
, 76

Privilege
, 4–5

Problematization, PR as process of
, 194–197

Proctor & Gamble (P&G)
, 26

Professional sport

industry
, 168

organizations
, 165–168

Public relations (PR)
, 5–6, 8–10, 12–13, 20–21, 84, 104–105, 122, 180

practitioners
, 27, 123, 137–138

as process of problematization
, 194–197

professionals
, 153

scholars
, 166

Publics
, 106

Race
, 3, 128–129

Racial discrimination
, 5

Racism
, 20–21

Racist labor practices
, 8

Radical-cultural feminist theory (RC feminist theory)
, 53–54

Real-time response efforts
, 186

Rebellion for sustainability PR, conceptualizing PR as
, 193–200

Regulation
, 39

Reinforcement learning
, 123

Relational intelligence
, 75–76

Republic of Ghana
, 85

Research, action, communication, evaluation (RACE)
, 182–183

Research, objectives, programming, evaluation, stewardship campaign planning model (ROPES campaign planning model)
, 139, 182–183

Responsible leadership (RL)
, 71–72

communication in
, 73–77

and CSR
, 77

recommendations
, 79–80

theory
, 73

workplace bullying and
, 77–79

Role-based approach
, 72

Santa Clara v. Southern Pacific Railroad
, 6–7

Sarbanes–Oxley Act
, 39

Self-brand connection theory (SBC theory)
, 154–155

Self-categorization theory
, 54

Sharecropping
, 7

Shareholder value theory (SVT)
, 11

Silos
, 186

Sirens
, 186

Situational crisis communication theory (SCCT)
, 19–20, 22

SMART+IE mindset
, 138

creating
, 142–143

questions
, 144–146

recommendations
, 143–146

Social anchor theory
, 166, 169

Social capital
, 167

Social change, desire for
, 88–89

Social issues
, 168

Social responsibility (SR)
, 19–20, 34, 192

evaluation of social responsibility reports
, 41–43

reporting
, 39–40

reputation
, 44

in sport
, 168

Sociocultural activism
, 95

Specific, measurable, audience focused, realistic, time-bound (SMART)
, 140–142

objectives
, 137–138, 142

Sports
, 167

CSR
, 167

organizations
, 165–166

Stakeholder theory (ST)
, 19–22, 53, 105–107, 109

Stakeholder(s)
, 19–20, 23–24

engagement
, 21–22

management
, 192

perceptions
, 86–87

sensibility
, 124

Stakeholding
, 104–105

Strategic communicators (SCs)
, 72

Summer 2020
, 19–20

confluence of tragedies
, 22–23

corporate responses to COVID-19 crises
, 24–26

ethics, social responsibility, and crisis
, 23–24

recommendations
, 26–27

stakeholder theory and engagement
, 21–22

theoretical underpinning
, 20–21

Sustainability

communication
, 193

PR
, 199

Symbiotic agency
, 127

Tay of designing artificial intelligence
, 121–123

Technical functionality
, 127

Text Network Analysis (TNA)
, 41

Textual analysis
, 169

Thematic analysis method
, 170

Thematization
, 194–195

Tokenism
, 55

Top-down approach
, 185–186

Transformation, agency and authorship for
, 197–200

Trust, lack of
, 36

Trustworthiness
, 23–24

Tyrone

residents
, 180

site
, 182

Ubuntu
, 84–85

Upstanders
, 78–79

US civil rights movement
, 8

US corporations
, 51

US Securities and Exchange Commission
, 58–59

User perceptions
, 127

User perspective on AI
, 127

Wildlife
, 104–105

Women’s National Basketball Association (WNBA)
, 170

Workplace bullying
, 77–79

Zo
, 122, 128

Prelims
Unit I Legal and Economic Frameworks Thwarting Authentic Social Responsibility and DEI
Chapter 1 Breaking Down Barriers of the Past and Moving Toward Authentic DEI Adoption
Chapter 2 Ethical Public Relations, Communities of Color, and COVID-19 Crises in Summer 2020
Chapter 3 Putting the Pharmaceutical Industry's SR Reports Under the Microscope
Unit II Unique Social Responsibility Style of Women and People of Color Managing Organizations
Chapter 4 Diversity at the Big Table: A Snapshot of Fortune 500 Boards of Directors
Chapter 5 Addressing Workplace Bullying Behaviors Through Responsible Leadership Theory: Essential Skills for Strategic Communicators
Chapter 6 Brewed in the African Pot: Examining the Influences of Caritas, Ubuntu, Africapitalism, and Postmodern Values on CEO Activism in Ghana
Unit III Expanding Social Responsibility Critique to Include New Kinds of Stakeholders When Considering DEI
Chapter 7 Circle of Responsibility: Animals as Stakeholders
Chapter 8 The Social Responsibility of AI: A Framework for Considering Ethics and DEI
Unit IV Increasing and Improving Public Relations Skill Sets Necessary for Marshaling Authentic DEI as Social Responsibility in Organizations
Chapter 9 Rethinking Campaign Management to Include a “SMART + IE” Mindset
Chapter 10 Inclusion as a Component of CSR and a Brand Connection Strategy
Chapter 11 Community Relations in Professional Sport Organizations: A View through the Lens of Social Anchor Theory
Chapter 12 Until the Sirens Sound: A Community Advisory Council's Resiliency in Emergency Planning in a Diverse Community
Chapter 13 (P)Rebels Needed! Transformative Potential of Problematization for Social Change
Afterword
Index