Index
Secrets of Working Across Five Continents: Thriving Through the Power of Cultural Diversity
ISBN: 978-1-80043-011-2, eISBN: 978-1-80043-010-5
Publication date: 20 November 2020
This content is currently only available as a PDF
Citation
(2020), "Index", Etcheberry, M., Stamm, B.v., Igwe, C., Binns, H.K., Chollet, T.N.d. and Rabany, M.G. (Ed.) Secrets of Working Across Five Continents: Thriving Through the Power of Cultural Diversity, Emerald Publishing Limited, Leeds, pp. 293-299. https://doi.org/10.1108/978-1-80043-010-520201009
Publisher
:Emerald Publishing Limited
Copyright © 2021 Meltem Etcheberry & Bettina von Stamm for all content authored by Meltem Etcheberry and Bettina von Stamm.
INDEX
Aaron, Lisa
, 161, 201
Académie des Metièrs d’Arts (AMA)
, 185
Across-community collaboration
, 9
Advertising
, 233
African culture
, 104, 166
African Women Leaders Network (AWLN)
, 79
Agroforex Company
, 180
Airbnb
, 241
Aker, Asli
, 41, 43, 60
Allende, Santiago
, 105, 145
Amygdala
, 156
Archer, Edward
, 33, 40, 63
Arica, Göker
, 167, 184, 199
Aristotle
, 6, 54
model
, 229
Arora, Harbeen
, 108, 132
Attitude towards risk
, 169
Audacity
, 54
Audience
, 229
adjustment
, 249
Authenticity
, 6, 20–21, 28, 36–39, 46, 53, 91
Aymé, Marcel
, 252
Azzali, Silvia
, 231, 234, 278
Baby Boomers
, 44–45
Bank of America in New York
, 180
Baᔟ, Hakan
, 36, 40, 44, 72
Bauer, Mario
, 30, 31, 32, 39, 81
Bechert, Jorn
, 113, 138
Belloir, Alban
, 28, 55
Bercah, Paolo Conrad
, 169, 212
Best practice
, 10
Binns, David
, 31, 62
Binns, Hande Karabatak
, 13, 32, 229, 288
Biomimetic
, (see Biomimicry)
Biomimicry
, 180
Blot, Catherine
, 100, 124
Body language
, 33, 101, 103–104, 218, 237
Borsotti, Pietro
, 2238, 241, 276
Burden of meaning
, 104
‘Business of Fashion’
, 234
Canbulat, İsmet
, 110, 135
Carnegie, Dale
, 47
Casañas, Josefina Naharro
, 240, 270
Castelli, Isabelle
, 167, 201
Çaylı, A. Kadir
, 48, 76
Cazelles, Joséphine Lacroix
, 238, 271
Celebrity engagement
, 232
Center for Advanced Research on Language Acquisition (CARLA)
, 165
Cetin, Leman
, 107, 139
Channels, alignment across
, 249
Charisma
, 28
Chatillon, Guy
, 38, 43, 71
Châtin, Arnaud
, 29, 40, 42, 59, 102, 103
Christianity
, 167
Chrysanthemums
, 239
Circumstances
, 29
Classical communication methods
, 247–248
Clauvel-Levy, Barbara
, 161, 165, 191
Clere, Edouard
, 111, 129
Collaboration
, 10
across communities
, 11
Collectivism
, 93, 167
Collins, Glenn Anthony
, 31, 69
Communal culture
, 95–96
Communication
, 1, 6, 11, 57, 68
cross-cultural
, 84, 101, 103–106
‘familiarisation’ of
, 231
intercultural
, 100, 102, 290
strategies
, 232, 239, 249
Communities
, 8
collaborating across
, 11
Company culture in culturally diverse environments
, 108
Complexity
, 59
Concurrency
, 10
Confidence in diversity
, 184
Confucius
, 7, 118, 164
Consistency
, 6, 36, 53, 241, 249
Context
, 168, 181–182
Corporate culture
, 93–96
Courage
, 158
Creation
, 160
Creativity
, 183–184
requiring curiosity and passion
, 160–168
Cross-cultural
awareness
, 83, 87, 105, 184, 217, 245–246, 248, 264
communication
, 84, 101, 103–106
sensibility
, 115
Cultural/culture
, 76, 119
awareness
, 249
bonds
, 173
corporate
, 93–96
differences
, 4
diversity
, 3, 6, 31–32, 198, 251, 279
diversity in work environment
, 100
heritage
, 185
influence of
, 165–168
intelligence
, 114
national
, 92–93
and organisational culture
, 98–105
safe surfing through
, 245–246
‘CulturAll intelligentsia’ Puzzle
, 2–3
Culturally diverse environments
company culture in
, 108
employee engagement in
, 108–109
innovation in
, 110
leadership in
, 111–113
reward and recognition in
, 110–111
Curiosity
, 31, 158, 182, 245, 247
Custers, Frans
, 168, 197
Customer Relationship Management (CRM)
, 237
da Mosto, Jane
, 230, 268
da Vinci, Leonardo
, 160, 180, 252
‘Daily Prophet’ newspaper
, 235
Damnon, Françoise
, 108, 131
Dauge, Stephane
, 113, 146
Davis, Romi Loch
, 161, 214
de Chollet, Triana Navarro
, 5, 13, 14, 34, 110, 154, 157–158, 232, 289
de Duverger, Bruna Johnson-Descalzi
, 235, 246, 257
de Montebello, Bikem İbrahimoğlu
, 174, 175, 183, 192
de Quercize, Stanislas
, 36, 86
‘Deep dive’
, 164
Dématons, Aurélie
, 170, 180, 190
Design
, 160
Design Ladder, The
, 154
Design Thinking
, 159
‘Detect disruptive opportunities’
, 35
Digital communication technologies
, 233
Digital media
, 231
Digital transformation
, 235, 251
Digitalisation
, 39, 175–176
Diop, Méry
, 114, 143
Diplomacy
, 169, 209, 236
Diversification of channels
, 249
Diversity
, 5–6, 31, 59, 119–121, 159, 187, 281
beyond boundaries
, 173–174
confidence in
, 184
cultural
, 31–32
of generations
, 54
power of
, 171–175
Dolce & Gabbana (D&G)
, 237
Dominguez, Isabel Chamorro
, 30, 34, 74
Duica, Cristina Emanuela
, 114, 127
Eastern culture
, 109–111, 166
Edison, Thomas
, 160
Editions
, 229
Effect
, 229
Einstein, Albert
, 13, 158, 187, 233
Ekmekçi, Umut
, 167, 173, 219
Elif
, 35, 37, 46, 64
Emailing
, 232, 236
Emmerling, John
, 160
Emotional Intelligence (EI)
, 35, 38, 41–43, 60, 71, 237, 251
Empathy
, 21, 28, 38, 41, 71, 106, 120, 240, 251, 275
Employee engagement in culturally diverse environments
, 108–109
Enchantment
, 54
Enhancement
, 54
Environment
, 170
Etcheberry, Meltem
, 1–2, 8, 13–14, 153, 250, 284–285
Event Management
, 229, 237
‘Expat’
, 113
Expatriation policy
, 109
Facebook
, 175, 232, 233, 234
Facebook Messenger
, 233
FaceTime
, 232
‘Familiarisation’ of communication
, 231
Femininity
, 93
Festival of Happiness
, (see National Chrysanthemum Day)
Fintz, Nesim
, 27, 47, 82
Fiori, Marc
, 108, 140
Flexibility
, 281
Focussing on people
, 11
Fragmented culture
, 95
Framing effect
, 225
France
, 169
Franco, Inigo
, 108, 114, 134, 148
Gaber, Martin
, 10, 206
Gallet, Tabitha
, 106, 148
Gambini, Jérôme
, 50, 79
Gaye, Aasiya
, 182, 189
Generation X
, 44–45
Generation Y
, (see Millennials)
Generation Z
, (see Post-Millennials)
Generosity
, 52–53, 85, 159, 198, 281
Geveci, Melek
, 103, 104, 111, 142
Gide, André
, 52
Global English
, 101
Globalisation
, 32, 72, 99, 100, 209, 228
Goetzelmann, Hélène
, 109, 133
Gohla, Sven
, 176, 218
Gokce, Deniz Taner
, 106, 109, 128
Google
, 113, 235, 241
Grieveldinger, Sophie
, 242, 280
Guardans, Jaume
, 105, 136
Guardian, The
, 177
Guatemala
, 169
Guinard, Stéphanie
, 41, 43, 87
Gungor, Hasan Tahsin
, 33, 37, 73
Hach, Géreon
, 179, 198
Harmony
, 246
Hauroo, Sailesh
, 169, 215
Healthy curiosity
, 163, 165
Hegazi, Amir
, 26, 30, 46, 56
Heydenreich, Frank
, 241, 264
High-context cultures
, 102, 104
Hikmet, Nazim
, 116
Hofstede’s 6 dimension
, 92, 113
Holistic approach
, 11
Hora, Jalaj
, 168, 179, 202
Humanity
, 177
Humility
, 28, 252
Huntsman, Jon M.
, 25
Igwe, Chris
, 245, 288
Igwe, Olivia
, 111, 144
Incremental innovation
, 11, 13, 153
Individualism (IDV)
, 91–92, 113, 208
Indulgence vs. restraints (IVR)
, 93
Industry 4.0
, 100, 251
Innovation
, 10, 12–13, 59, 68, 159, 167
in culturally diverse environments
, 110
excellence
, 157
Innovative and creative thinking
, 34
Innovative design and creation
, 153–175, 159–160
creativity requiring curiosity and passion
, 160–168
honing skills
, 183–185
innovative young generation and challenge of connected world
, 175–178
Meltem’s reflections on inspiring design and creation
, 185–188
picture emerging for
, 158
shaping attitude
, 168–171
sustainability considerations
, 178–181
Inspiring communication and relationships
, 223–227, 230–235, 237–242, 244–245
honing skills
, 248–249
importance
, 235–237
Meltem’s reflections on
, 249–251
message or messenger
, 242–244
picture emerging for
, 227–229
safe surfing through cultures
, 245–246
Instagram
, 175, 230, 232–234
Institute for Health and Human Potential (IHHP)
, 41
Integrity
, 63
Intercultural communication
, 100
Intercultural email etiquette
, 106
International Council of Societies of Industrial Design (ICSID)
, 160
Internet
, 35, 39
Interpersonal communication
, 174, 248
Invictus (movie)
, 35
Ishizaka, Florence Miette
, 236, 263
Islam
, 167
Jallot, Magali
, 30, 38, 78
Jasiak, Marcin
, 39, 40, 80
Jeanjean, Clément
, 38, 61
Judaism
, 167
Kabaᔟ, Sedef
, 251
Kalkan, Ozhan
, 236, 275
Karel, Hermès
, 172, 200
Knowledge
, 174–175
La Rochefoucault
, 120
Laffont, Maria
, 244, 272
Language
, 33, 101, 174
Lantz, Jerôme
, 99, 137
Latin culture
, 166
Leaders
, 28–30
Leadership
, 27–28
in culturally diverse environments
, 111–113
transposing
, 23–24
Leadership Training Programmes
, 109
Leboucher, Guillaume
, 35, 39, 70
Lenain, Géraldine
, 37, 67
Lenne, Florence Kerevel
, 36, 40, 65
Lepron, Philippe
, 30, 33, 42, 85
Linear model of communication
, 229
Listening
, 184, 238
Long-term orientation (LTO)
, 93
Low-context cultures
, 102
Maleq, Dildar Kausar
, 240, 260
Marriott, Evrim Kadioglu
, 240, 262
Marx, Philippe
, 161, 213
Masculinity (MAS)
, 93
Maslow’s hierarchy of needs
, 26–27, 51, 226
Media Buying
, 229
Mehrabian model
, 242
Meldener, Sonia Roux
, 238, 279
Meltem
, 284
reflections on inspiring communication and relationship
, 249–251
reflections on inspiring design and creation
, 185–187
reflections on nurturing culture and people
, 118–121
reflections on Visionary and Authentic Leadership
, 52–54
Mercenary culture
, 95
Message
, 242–244
Messenger
, 242–244
‘Métissage’ of expertises
, 59
Meunier-Chuvin, Huguette
, 231, 266
Middle East culture
, 166
Millennials
, 40, 44–45, 129, 176
Mindsets
, 157
Mistakes
, 249
Monaim, Manal Abdel
, 36, 40, 79
Monochronic Approach
, 107
Montaigne
, 251
Montazami, Orash
, 210
Montout, Harry
, 121
Moret, Guillaume
, 240, 265
Mortimer, Nigel
, 170, 172, 175, 209
Moulin, Cédric
, 112, 125
Multi-cultural knowledge
, 186
Munoğlu, Şükrü
, 170, 217
Museum of Contemporary Art (MOCA)
, 250
Mutlu, Oya
, 163, 167, 171, 178, 211
MyIdol
, 235
National Chrysanthemum Day
, 239
National culture
, 92–93
Nature inspiration
, 184
Networked culture
, 94
Noël, Valérie
, 102, 150
Nurturing culture and people
, 91–92, 96–98
culture and organisational culture
, 98–105
honing skills
, 117–118
Meltem’s reflections
, 118–121
requirements for effective teamwork in culturally diverse environments
, 105–113
summing it all up
, 113–116
understanding corporate culture
, 93–96
understanding national culture
, 92–93
Obara, Utako
, 110, 149
Occasion
, 229
Oğuz, Oğuzhan
, 47, 49, 83
Olfaction
, 190
On-boarding experience
, 111
One-way communication
, 229
Openness to change
, 184
Organisational competency
, 226
Organisational culture
, 98–105
model
, 165
Paᔟalı-Soudodi, Baᔟak
, 235, 254
Passion
, 247
Peaucelle, Catherine
, 167, 178, 193
Peaucelle, Jean-Christophe
, 236, 239
Perfect storm of complexity
, 9, 17
Personal bonds
, 236
Personal relevance
, 248–249
Personal space
, 104–105
Personality
, 28
Phileas, Sandrine
, 230, 233, 277
Platon
, 189
Points of Sale
, 229
Poirel, François
, 31, 39, 46, 66
Polychronic cultures
, 107
Post-Millennials
, 44–45, 129, 176
Postaciğlu, Daphné
, 161, 174–176, 196
Potskhveriya, Natela
, 232, 239, 273
Power Distance Index (PDI)
, 92
Professional communication
, 247
Proximity
, 104
Pubellier, Béatrice
, 244, 255
Public Relations (PR)
, 14, 229, 290
Querette, Béatrice
, 236, 256
Radical innovation
, 96
Recognition in culturally diverse environments
, 110–111
Reggia, Giuseppe
, 29, 48, 68
René, Patrick
, 32, 38, 39, 84
Reputation
, 38
management
, 231
Reward in culturally diverse environments
, 110
Robachevskaya, Marina
, 106, 141
Ronzani, Chiara
, 165, 194
Safe surfing through cultures
, 245–246
Sağel, Ekrem
, 115, 130
Sanchez, Lisandro
, 160, 177, 204
Schmitt, Éric-Emmanuel
, 251
Schwarze, Claudia
, 233, 240, 259
Seasons
, 239
Seignoret, Anne
, 99, 122
Self-awareness
, 46, 60, 64
Short-term orientation
, 93
Silent Generation or Builders
, 44
Silhavy, Christophe
, 161, 195
Sinek, Simon
, 49, 52, 234
Skype
, 7, 40, 175, 206, 232–233, 236
SnapChat
, 232
Sociability
, 93
Social and human behaviour communication
, 68
Social media
, 40, 43, 113, 175, 230–231, 233–234, 241
Societies
, 93
Socrates
, 119
Solidarity
, 93
Speaker
, 229
Speech
, 229
‘Spot-the-7-differences’ game
, 2
Springboks
, 35
Spuller, Adina
, 233, 245, 253
Stampfl, Anita
, 30, 58
Status quo
, 11, 13, 109–110, 114, 170
Storytelling
, 157, 188, 234, 241, 249
Styling
, 144
Sudhir Rai
, 110, 111, 147
Suner, Murat
, 35, 37, 46, 64
Surprise
, 54
Sustainability
, 178–179, 184
Suzuki, Tamayo
, 235, 281
Team Building Programmes
, 109
Team spirit
, 108–109, 184
Technology
, 181
Telegram
, 232
Thorner, Carolina
, 123
Thrive Global
, 227
Time
, 32, 53, 76
Time management in Turkey
, 107
Timekettle
, 243
Touching
, 105
Transformational innovation
, 153
Travelling
, 30–31
Trust
, 167, 170
Turkish culture
, 246
Uncertainty Avoidance Index (UAI)
, 93
Uniqueness
, 186
Urbanisation
, 57
Uslupehlivan, Meric
, 168, 207
Utku, Ekrem
, 246, 261
Value creation
, 160
Vergnaud, Nathalie
, 160, 208
Vision
, 34–35, 48
Visionary and Authentic Leadership
, 17–20, 24–25
authenticity
, 36–39
changing world
, 39–41
cultural diversity
, 31–32
daring to be different
, 22–23
driving force
, 25–27
emotional intelligence
, 41–43
future and future leaders
, 43–47
honing skills
, 50–52
importance of time
, 33
Meltem’s reflections
, 52–54
possibilities
, 32
revealing weaknesses
, 22
situation sensing
, 20–21
tough empathy
, 21–22
travelling
, 30–31
vision
, 34–35
Volatile, Uncertain, Complex, and Ambiguous (VUCA)
, 8–9
Volkert, Sigrid
, 170, 216
Voltaire
, 249
von Stamm, Bettina
, 5, 8, 17, 91, 98, 112, 153, 159, 223, 283, 286, 291–292
Voss, Katrin Taylor
, 29, 32, 35, 36, 77
Watson, Andy
, 33, 36, 57
WeChat
, 7, 40, 175, 234
Western culture
, 54, 103, 166
WhatsApp
, 7, 40, 175, 230, 232, 234
Wisdom of diversity
, 2
Yalcinkaya, Clara Yonca
, 104, 126
Yapanar, Eda
, 186
Yapanar, Emre
, 244, 267
Yildiz, Nihat
, 231, 274
YouTube
, 232, 234
Yu-Aymard, Catherine
, 229, 243, 258
Zepeto
, 235
Zhu, Yong
, 38, 42, 88
Zlotek, Marek
, 179, 205
Zoom
, 7, 40, 232