TY - CHAP AB - SN - 978-1-78973-869-8, 978-1-78973-872-8/ DO - 10.1108/978-1-78973-869-820201019 UR - https://doi.org/10.1108/978-1-78973-869-820201019 AU - Shaffer Gary L. PY - 2020 Y1 - 2020/01/01 TI - Appendix D T2 - Emotional Intelligence and Critical Thinking for Library Leaders T3 - Fundamentals of Library Management PB - Emerald Publishing Limited SP - 135 EP - 137 Y2 - 2024/09/21 ER -