TY - CHAP AB - SN - 978-1-78973-869-8, 978-1-78973-872-8/ DO - 10.1108/978-1-78973-869-820201009 UR - https://doi.org/10.1108/978-1-78973-869-820201009 AU - Shaffer Gary L. AU - Shaffer Gary L. PY - 2020 Y1 - 2020/01/01 TI - Critical Problem-solving T2 - Emotional Intelligence and Critical Thinking for Library Leaders T3 - Fundamentals of Library Management PB - Emerald Publishing Limited SP - 75 EP - 85 Y2 - 2024/03/28 ER -