TY - CHAP AB - SN - 978-1-78973-869-8, 978-1-78973-872-8/ DO - 10.1108/978-1-78973-869-820201006 UR - https://doi.org/10.1108/978-1-78973-869-820201006 AU - Shaffer Gary L. AU - Shaffer Gary L. PY - 2020 Y1 - 2020/01/01 TI - Traits and Practices of Emotional Intelligence PEOPLE Outside of Libraries Find Important T2 - Emotional Intelligence and Critical Thinking for Library Leaders T3 - Fundamentals of Library Management PB - Emerald Publishing Limited SP - 55 EP - 62 Y2 - 2024/04/25 ER -