TY - CHAP AB - SN - 978-1-78973-723-3, 978-1-78973-726-4/ DO - 10.1108/978-1-78973-723-320191003 UR - https://doi.org/10.1108/978-1-78973-723-320191003 AU - Garcia-Perez Alexeis AU - Gheriss Farah AU - Bedford Denise AU - Garcia-Perez Alexeis AU - Gheriss Farah AU - Bedford Denise PY - 2019 Y1 - 2019/01/01 TI - Metrics In Business and Knowledge Management T2 - Designing and Tracking Knowledge Management Metrics T3 - Working Methods for Knowledge Management PB - Emerald Publishing Limited SP - 3 EP - 19 Y2 - 2021/03/09 ER -