Prelims

Half Title

Management and Administration of Higher Education Institutions at Times of Change

Series Page

EMERALD STUDIES IN HIGHER EDUCATION, INNOVATION AND TECHNOLOGY

Series Editors: Miltiadis D. Lytras and Anna Visvizi

Emerald Studies in Higher Education, Innovation and Technology seeks to provide a multifaceted and interdisciplinary approach to these interconnected topics and invites proposals from all scholars working in these fields. The underlying purpose of this series is to demonstrate how innovations in education, educational technology and teaching can advance research and practice and help us respond to socio-economic changes and challenges.

The series has a broad scope, covering many topics, including but not limited to: learning analytics, open and distributed learning, technology enhanced learning, digital pedagogies, data mining, virtual and augmented realities, cloud computing, social media, educational robotics, flipped classrooms, active learning, innovation networks, and many more.

Interested in publishing in this series? Please contact Miltiadis D. Lytras and Anna Visvizi, mlytras@acg.edu and avisvizi@acg.edu.

Title Page

Management and Administration of Higher Education Institutions at Times of Change

Edited by

Anna Visvizi

American College of Greece, Greece

Miltiadis D. Lytras

American College of Greece, Greece

Akila Sarirete

Effat University, Saudi Arabia

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2019

Editorial matter and selection © the Editors, published under exclusive licence. Individual chapters © the respective authors.

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No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters’ suitability and application and disclaims any warranties, express or implied, to their use.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78973-628-1 (Print)

ISBN: 978-1-78973-627-4 (Online)

ISBN: 978-1-78973-629-8 (Epub)

Dedication Page

We dedicate this book to all Educators who, through their daily work, seek to make the society better; against all odds.

Contents

List of Figures

List of Tables

About the Contributors

Mohamad Izani Zainal Abidin, Ph.D., is an Assistant Professor at the Applied Media divisions, Higher College of Technology, UAE. His research interests lie in field of digital heritage, 3D computer visualization, and animation. He also has a particular expertise and interest in computer games, motion graphics, visual effects, media art, and latest computer technology.

Adel Al-Alawi is a Professor of Management and Information Systems at the University of Bahrain. He holds a Ph.D. in Management and Information Systems from the University of Leeds, UK. His research area includes knowledge management, HRM, innovation in banking and financial sector, business innovation in public and private sector, cybersecurity innovation in business, and women and innovation.

Odeh Al-Jayyousi has been the Head of Innovation and Technology Management, Arabian Gulf University in Bahrain since September 2015. His research interests include energy policy, science policy, technology assessment, technology oversight, and innovation policy. He was a Consultant with EU, ESCWA, and USAID. He was awarded the “Scientists and Social Initiatives Award” in 2014.

Haifa R. Jamal Al-Lail is the President of Effat University, Jeddah, Saudi Arabia. She was awarded a Ph.D. in Public Policy from the University of Southern California. She is a Distinguished Academic and Recognized Leader, focusing on the fields of women’s education, women as change-agents, and entrepreneurship.

Soud Al-Mahamid is a Professor in the Innovation and Technology Management Program, Arabian Gulf University. He holds a Ph.D. in MIS (Strategic alignment and competitive advantage) (2005) from the University of the West of England, UK. His research areas include individual mindset innovativeness, and individual cognitive abilities, ERP system, e-government, CRM system, and organization-wide systems innovation.

María-Jesús Martínez-Argüelles, Degree in Economic and Business Sciences from the University of Oviedo. PhD. in Business Administration from University of Barcelona. She is currently Dean of the Economics and Business Studies at the Open University of Catalonia (UOC), where she teaches courses in the field of business organisation. Her research interests focus on: quality management in e-learning, the development of skills that improve the employability of graduates, and the use of teleworking as a mechanism of conciliation.

Àngels Fitó Bertran, PhD., is the Vice President for Competitiveness and Employability at the Open University of Catalonia (UOC) since 2019. Previously she taught in many other Spanish universities as an Associated Professor while she worked as consultant in the financial and accounting area. She holds a PhD in in Economic and Business Sciences (2005) and a MsC in Accounting and Finance (1998) from the Universitat de Barcelona. Her research interests are management and e-learning, management accounting, financial accounting and accounting education. The results of her research have been published in relevant indexed journals or books. She attends regularly to accounting and education national and international conferences.

Jennifer Moss Breen, Ph.D., is an Associate Professor and the Program Director at Creighton University. Her passion is helping leaders thrive in complexity. Topics that she feels are most essential for today’s leaders include building resilience through adversity, the power of followership, healthy teams, strength through humility, and reflection as a tool for leadership growth. She earned her Ph.D. in Leadership Studies from the University of Nebraska.

Afaf Bugawa, Ph.D., is an Assistant Professor in the Innovation and Technology Management Program, Arabian Gulf University. She holds a Ph.D. in Information and Communications Technology from the Brunel University, United Kingdom in 2015. Her research interests include Web 2.0 technologies and learning, social media, Web 3.0, cloud-computing, e-commerce, e-government, innovation, and e learning 2.0.

Chia-Fen Chang is a Graduate Student at National Chung Hsing University, Taiwan. Her research interests include innovation, technology management, and entrepreneurship.

Thomas M. Connolly is a Professor at the University of the West of Scotland, UK. He is the Director of Creative Technologies research group and the Director of the Scottish Centre for Enabling Technologies at the University of the West of Scotland. He is an Active Researcher in databases, games, and eHealth with more than 250 peer-reviewed publications.

Thomas M. Cooney is a Professor in Entrepreneurship at Technological University Dublin (TU Dublin), Academic Director of the TU Dublin Institute for Minority Entrepreneurship and former Editor of the Academic journal Small Enterprise Research. He is a Policy Advisor to governments, the European Commission, OECD, and other international organizations.

Katarzyna Górak-Sosnowska, Ph.D. (dr hab.), is an Associate Professor at SGH Warsaw School of Economics, the Head of Middle East and Central Asia Unit, and the Associated Dean at Master’s Studies Dean’s Office.

Ying-Jiun Hsieh, Ph.D., is the Associate Dean of College of Management and Professor with the Institute of Technology Management at National Chung Hsing University, Taiwan. He holds a Ph.D. in Industrial and Operations Engineering from the University of Michigan, U.S.A. His research interests focus on innovations adoption and evaluation of innovation capability.

Lan-Ying Huang is a Professor at National Changhua University of Education. Her research interests include international business, marketing, and entrepreneurship.

Patrick Joosten holds a B.Sc. in Information Science from the Utrecht University and is currently a Financial Controller at an Indie game development company in the Netherlands.

Miltiadis D. Lytras, is a Research Professor at Deree College – The American College of Greece, and Visiting Scholar at Effat University, Jeddah, Saudi Arabia. Editor, Lecturer, and Research Consultant with extensive experience in academia and the business sector in Europe and Asia, he is an expert in advanced computer science and management, including cognitive computing, information systems, technology enabled innovation, social networks, computers in human behavior, and knowledge management.

Peter Mihályi is a Professor at the Department of Economics of Corvinus University of Budapest has teaching experience at the university level of more than 25 years. His research topics include, privatization, healthcare, and pension reforms. His most recent book came out in 2018, focused on inequality and rent-seeking.

Eman A. A. Mohamed, Ph.D., is the Dean of Quality Assurance, Effat University, Jeddah, Saudi Arabia. She holds a Ph.D. in Applied Linguistics from Liverpool University, UK. Her teaching and research interests lie mainly in written text analysis, English for specific purposes, corpus linguistics, and quality assessment and accreditation in the field of education.

Marco Moreno-Ibarra, Ph.D., is a Professor of the Laboratory of Intelligent Processing of Geospatial Information of the Centro de Investigación en Computación and IT Manager of the Instituto Politécnico Nacional of Mexico. He received his Ph.D. in Computer Science in 2007. His research areas include GIS design, VGI, and geospatial semantic similarity.

Emma O’Brien is an Assistant Lecturer and a Doctoral Researcher at the Technological University Dublin (TU Dublin), Ireland. Emma’s research is investigating how universities can support inclusive entrepreneurship through community engagement. A Fiosraigh scholar, Emma’s background in science, science communication, business, and education facilitates a transdisciplinary approach to her research.

Aishah Abdul Razak, Ph.D., is an Assistant Professor and the Coordinator for Interactive Media track under the Department of Visual and Digital Production at Effat University, Saudi Arabia. She conducted her Ph.D. research entitled “Enhancing Teaching and Learning Using Digital Games-based Learning (DGBL) within the Curriculum for Excellence (CfE): An Exploratory Study” at the University of the West of Scotland, UK.

Akila Sarirete, Ph.D., is an Assistant Professor at the Computer Science Department and the Dean for Graduate Studies and Research at Effat University, Saudi Arabia. She holds a Bachelor of Engineering degree in Computer Science from Institut National d’Informatique in Algeria, a Master of Science degree from the University of Quebec (Montreal) and INI (Algeria), and a Ph.D. in Computer Science from Ecole Superieure Nationale d’Informatique. She is an IEEE Senior Member.

Marco Spruit, Ph.D., is an Associate Professor at the Information and Computing Sciences Department of Utrecht University in the Netherlands. As Principle Investigator in the department’s Applied Data Science Lab, Marco’s research centers around model-driven analytic systems for self-service data science.

Miguel Torres-Ruiz, Ph.D., holds a Ph.D. degree in Computer Science. He made research stays at the National Geography Centre of the Institute of Science Academy of Russia, and the University of California, Santa Cruz. His research interests are focused on smart cities and data science. He has published around 100 scientific papers.

Anna Visvizi, Ph.D., is an Associate Professor at Deree College – The American College of Greece, Greece, and Visiting Researcher at Effat University, Jeddah, Saudi Arabia. Editor, Lecturer, and Research Consultant with extensive experience in academia and the think-tank sector in Europe and the United States, her expertise covers issues emerging at the intersection of politics, economics, and information and communication technology.

Ewa Wiśniewska, is the Head of the Dean’s Office, School of Law at Koźmiński University, Poland.

Yenchun Jim Wu is a Distinguished Professor at National Taiwan Normal University. His research interests include supply chain management, technology management, and innovation and entrepreneurship.

Preface

At the heart of this volume rests the observation that the chasm between administrators and the faculty becomes ever greater in contemporary higher education institutions (HEI). All too frequently, administrators converse among themselves and take decisions as if in an ivory tower, distant, separated, and oblivious of the centrality of the faculty in any HEI. As the mantra of the day across diverse educational systems is “student-centered education,” the role and position of the faculty in the process of education have been dwarfed. In several cases, HEIs turn in a form of a high school, where administrators expect the faculty to literally spoon-feed students, neglecting the fact that only hands-on, active involvement with the course material will yield positive results in the form of knowledge and skills acquisition.

From a different angle, bureaucracy is where administrators thrive. The problem is that excessive and frequently useless paperwork is delegated to faculty too. Filling boxes and writing dozens of reports seems to be serving the purpose of proving to the administrators that the faculty knows how to do their job, while at the same time demonstrating that the mass of administration is indispensable. Hence, the relationship between the faculty and administrators in number of universities has been totally reversed today; to the benefit of administrators. Many readers who hold this book will at this point reflect on the utmost sad cases of faculty desperation that was driven by excessive paper work load, impossible to fulfill promotion requirements, and an atmosphere of disrespect to say the least. We pay tribute to them and their families.

As academics experienced with research, teaching, and administration, we know there is another way of managing and administering HEIs. Emerging technologies and related methods and technics as well as applications offer an array of opportunities to make the process of managing and administering HEIs more efficient, more transparent, and more participatory. Technology is not a panacea of course. Fully aware of the limits and limitations specific to how organizations, in this case, HEIs, function and evolve, this book showcases some of the most recent positive developments in this field as represented by case studies from Europe, Asia, the Arab Peninsula, and the Americas. By presenting them we would like to encourage an in-depth discussion on the best models of managing and administering HEIs in a rapidly changing world.

Having said that we would like to thank all contributing authors for submitting and refining their chapters. We appreciate their hard work and commitment. We would also like to thank the Publisher, Emerald Publishing for the opportunity to publish, and the entire Emerald team for the most professional and friendly collaboration we have had. Special “thank you” is extended to Kim Chadwick, the Senior Editor, and to Anna Scaife, the Editorial Assistant, without who this book would not be possible.

The Editors

Anna Visvizi

Miltiadis D. Lytras

Akila Sarirete