Back to the Future: User Research as a Critical Tool for Novel Design

Abstract

Innovation is about creating new products, and new solutions, sometimes in ways people can’t even anticipate. Why is it then important of to use user-centered design processes? What is the value and ROI of User Experience (UX)-based practices for entrepreneurs? And how can those be achieved?

This chapter will introduce User Experience principles, their value add for innovation, and the best practices for achieving them. Children-centric design examples will be incorporated.

Citation

Gilutz, S. (2019), "Back to the Future: User Research as a Critical Tool for Novel Design", Einav, G. (Ed.) Digitized, Emerald Publishing Limited, Leeds, pp. 73-86. https://doi.org/10.1108/978-1-78973-619-920191004