Empowerment and Performance in SMEs: Examining the Effect of Employees’ Ethical Values and Emotional Intelligence

Abstract

In recent years, business companies are challenged with various difficulties in connection to human resources (HR), for example, adapting to one’s sentiments, managing debates, developing collaboration, affecting leadership, addressing motives, interpersonal susceptibility, dealing with capabilities and also individual emotional intelligence (EI) or inward characteristics (e.g. moral qualities). Expanding on and reaching out earlier and ongoing work, the scope of this research is to experimentally look at the connection between the components of EI and ethics in contemporary organizations and their resulting impact on employees’ motives and performance. A quantitative method was utilized, and an entirety of 386 questionnaires was collected from three diverse high-tech new businesses based in Greece and analyzed with SPSS programing. For triangulation reasons, auxiliary information from the organizations’ sites were gathered and a meeting with each organization’s executive of the HR division was held. The outcomes propose that ethical values add to motives and thus employee motives add to employee performance. Helpful administrative ramifications resulted from this research.

Citation

Koronios, K., Dimitropoulos, P., Kriemadis, A., Douvis, J., Papaloukas, M. and Ratten, V. (2020), "Empowerment and Performance in SMEs: Examining the Effect of Employees’ Ethical Values and Emotional Intelligence", Leitão, J., Ratten, V. and Barroca, J. (Ed.) A Guide to Planning and Managing Open Innovative Ecosystems, Emerald Publishing Limited, Leeds, pp. 83-98. https://doi.org/10.1108/978-1-78973-409-620201007