ITSM Fundamentals

Delivering ITSM for Business Maturity: A Practical Framework

ISBN: 978-1-78973-254-2, eISBN: 978-1-78973-251-1

Publication date: 6 March 2019

Abstract

Citation

Weed-Schertzer, B. and Weed-Schertzer, B. (2019), "ITSM Fundamentals", Delivering ITSM for Business Maturity: A Practical Framework, Emerald Publishing Limited, pp. 53-99. https://doi.org/10.1108/978-1-78973-251-120191003

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Publisher

:

Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited

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