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Introduction: Setting a Standard for Service

Change and Continuity Management in the Public Sector: The DALI Model for Effective Decision-Making

ISBN: 978-1-78973-168-2, eISBN: 978-1-78973-167-5

Publication date: 24 April 2019

Citation

Gonzi, R.D. (2019), "Introduction: Setting a Standard for Service", Grima, S. and Grima, S. (Ed.) Change and Continuity Management in the Public Sector: The DALI Model for Effective Decision-Making, Emerald Publishing Limited, Leeds, pp. 1-29. https://doi.org/10.1108/978-1-78973-167-520191001

Publisher

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Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited