TY  - CHAP
AB  - Abstract A majority of human resource executives report that their inability to attract and retain middle-skills talent frequently affects their firm’s performance. Middle-skills jobs, those that require more than a high school diploma, less than a four-year college degree, and pay above the national living wage, account for nearly half of labor demanded in the United States. As technology transforms the workplace, digital skills are becoming increasingly important and in higher demand. In today’s dynamic workforce, managers are facing managing and developing interdisciplinary and multilevel teams while combating a technical skills divide (lack of qualified workers), making it difficult to recruit and retain a high-technology, middle-skill-level workforce. This chapter focuses on addressing unique challenges relevant to recruitment, upskilling, and management best practices as they relate to the integration of technology and middle-skill-level workers in a highly successful workplace.
SN  - 978-1-78973-077-7, 978-1-78973-078-4/
DO  - 10.1108/978-1-78973-077-720191002
UR  - https://doi.org/10.1108/978-1-78973-077-720191002
AU  - Hughes Claretha
AU  - Robert Lionel
AU  - Frady Kristin
AU  - Arroyos Adam
AU  - Hughes Claretha
AU  - Robert Lionel
AU  - Frady Kristin
AU  - Arroyos Adam
PY  - 2019
Y1  - 2019/01/01
TI  - Middle-skill-level Employees and Technological Environments
T2  - Managing Technology and Middle- and Low-skilled Employees
T3  - The Changing Context of Managing People
PB  - Emerald Publishing Limited
SP  - 13
EP  - 28
Y2  - 2024/09/24
ER  -