This chapter will provide the basic information regarding the birth of the methodology and the composition of the work team; moreover, the procedure define, measure, analyze, improve, and control (DMAIC) will be presented and some tools will be described in order to obtain the improvements desired for the product or the process.
Fersini, D. (2019), "Six Sigma", Sartor, M. and Orzes, G. (Ed.) Quality Management: Tools, Methods, and Standards, Emerald Publishing Limited, pp. 153-166. https://doi.org/10.1108/978-1-78769-801-720191010Download as .RIS
Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited