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VMSQ – Reporting (Stage 4)

Grafton Whyte (University of Namibia, Namibia)

The V-Model of Service Quality

ISBN: 978-1-78769-606-8, eISBN: 978-1-78769-603-7

Publication date: 18 October 2018

Citation

Whyte, G. (2018), "VMSQ – Reporting (Stage 4)", The V-Model of Service Quality, Emerald Publishing Limited, Leeds, pp. 57-66. https://doi.org/10.1108/978-1-78769-603-720181014

Publisher

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Emerald Publishing Limited

Copyright © 2018 Emerald Publishing Limited