Prelims
Onboarding: Getting New Hires off to a Flying Start
ISBN: 978-1-78769-582-5, eISBN: 978-1-78769-581-8
Publication date: 21 January 2019
Citation
Harpelund, C. (2019), "Prelims", Onboarding: Getting New Hires off to a Flying Start, Emerald Publishing Limited, Leeds, pp. i-viii. https://doi.org/10.1108/978-1-78769-581-820191001
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited
Half Title Page
Onboarding: Getting New Hires off to a Flying Start
Title Page
Onboarding
Getting New Hires off to a Flying Start
Christian Harpelund
Onboarding Group
With
Morten T. H⊘jberg Kasper Ulf Nielsen
United Kingdom – North America – Japan India – Malaysia – China
Copyright Page
Emerald Publishing Limited
Illustrations drawn by Anders Frang. © Anders Frang, 2016
First edition 2019
Copyright © 2019 Emerald Publishing Limited
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British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
ISBN: 978-1-78769-582-5 (Print)
ISBN: 978-1-78769-581-8 (Online)
ISBN: 978-1-78769-583-2 (Epub)
Contents
| List of Figures | vi | |
| List of Tables | viii | |
| Introduction | 1 | |
| PART ONE – TAKEOFF | ||
| 1. Why Invest in Onboarding? | 9 | |
| 2. An Onboarding Mindset | 27 | |
| PART TWO – IN THE AIR | ||
| 3. How Do I Create ‘Good’ Onboarding? | 49 | |
| 4. The Forming Track | 57 | |
| 5. The Connection Track | 89 | |
| 6. The Unfolding Track | 135 | |
| PART THREE – LANDING | ||
| 7. Onboarding Design: How to Do Onboardingin Practice? | 179 | |
| 8. Onboarding Resources: What Do We Need? | 207 | |
| 9. Onboarding Specials: Where Do We Need Something Special? | 243 | |
| Bibliography | 251 | |
| Index | 259 | |
List of Figures
| Fig. 1.1. The HR Eco-system. | 11 |
| Fig. 1.2. Retaining New Hires. | 13 |
| Fig. 1.3. Break-even. | 18 |
| Fig. 1.4. The Onboarding Curve. | 20 |
| Fig. 2.1. Motivated from the Start. | 28 |
| Fig. 2.2. Organisational Readiness. | 32 |
| Fig. 2.3. The Value of You. | 35 |
| Fig. 2.4. The Onboarding Transition. | 39 |
| Fig. 3.1. The Onboarding Process. | 50 |
| Fig. 4.1. Edgar Schein’s Model. | 60 |
| Fig. 4.2. A Sense of Purpose. | 63 |
| Fig. 4.3. The Onboarding Dialogue Game. | 74 |
| Fig. 4.4. Rules Demotivate. | 75 |
| Fig. 5.1. Interpersonal Needs. | 92 |
| Fig. 5.2. The Networks of an Organisation. | 94 |
| Fig. 5.3. Different Networks. | 95 |
| Fig. 5.4. The Need to Know Someone. | 96 |
| Fig. 5.5. The Buddy. | 100 |
| Fig. 5.6. The Collaboration. | 114 |
| Fig. 5.7. The Team Pendulum. | 117 |
| Fig. 5.8. Organisational Silos. | 122 |
| Fig. 6.1. High Performer Motivation. | 137 |
| Fig. 6.2. Competence Development. | 140 |
| Fig. 6.3. The Zone of Proximal Development. | 149 |
| Fig. 6.4. Mentoring. | 152 |
| Fig. 6.5. Here is Your Coach. | 154 |
| Fig. 6.6. Performance Drives Self-efficacy. | 159 |
| Fig. 6.7. Bumper Bowling. | 163 |
| Fig. 6.8. Change at a Cellular Level. | 166 |
| Fig. 6.9. Connecting the Dots. | 168 |
| Fig. 7.1. The Onboarding Model©. | 180 |
| Fig. 7.2. The Onboarding Dialogue. | 187 |
| Fig. 8.1. Onboarding Resources. | 209 |
| Fig. 8.2. Onboarding Readiness©. | 211 |
| Fig. 8.3. Best-practice Solutions. | 212 |
| Fig. 8.4. Myers–Briggs Type Indicator and Onboarding. | 215 |
| Fig. 8.5. Extrovert or Introvert. | 216 |
| Fig. 8.6. Sensing or Intuition. | 217 |
| Fig. 8.7. Thinking or Feeling. | 219 |
| Fig. 8.8. Judging or Perceiving. | 220 |
| Fig. 8.9. Six Leadership Styles. | 225 |
| Fig. 8.10. Onboarding Roles. | 236 |
List of Tables
| Table 1.1. Onboarding Index | 21 |
| Table 4.1. The Ambitions of Forming | 83 |
| Table 5.1. Team Dynamics | 116 |
| Table 5.2. Tribal Leadership | 125 |
| Table 5.3. The Ambitions of Connecting | 127 |
| Table 6.1. The Ambitions of Unfolding | 171 |
| Table 7.1. The Onboarding Activity Matrix | 183 |
| Table 7.2. The Onboarding Roadmap© | 188 |
| Table 7.3. The Length of the Programme | 189 |
| Table 7.4. Pre-boarding | 199 |
| Table 7.5. Day 1 | 199 |
| Table 7.6. The First 30 Days | 200 |
| Table 7.7. The First 90 Days | 200 |
| Table 7.8. Packaging the Design | 202 |
| Table 8.1. A Structured Onboarding Programme | 234 |
- Prelims
- Introduction
- Part One – Takeoff
- 1. Why Invest in Onboarding?
- 2. An Onboarding Mindset
- Part Two – In the Air
- 3. How Do I Create ‘Good’ Onboarding?
- 4. The Forming Track
- 5. The Connection Track
- 6. The Unfolding Track
- Part Three – Landing
- 7. Onboarding Design: How to Do Onboardingin Practice?
- 8. Onboarding Resources: What Do We Need?
- 9. Onboarding Specials: Where Do We Need Something Special?
- Bibliography
- Index