TY - CHAP AB - Abstract After the ex-National Security Agency contractor Edward Snowden1disclosures of the National Security Agency surveillance of Americans’ online and phone communications, the Pew Research Center2administrated a panel survey to collect data concerning Americans’ opinions about privacy and security. This survey has mixed types of qualitative questions (closed and open-ended). In this context, to our knowledge, until today, no research has been applied on the open-ended part of these data. In this chapter, first the authors present their findings from applying sentiment analysis and topic extraction methods; second, the authors demonstrate their analysis to sentiments polarities; and finally, the authors interpret the semantic relationships between topics and their associated negativity, positivity, and neutral sentiments. SN - 978-1-78756-984-3, 978-1-78756-983-6/ DO - 10.1108/978-1-78756-983-620191009 UR - https://doi.org/10.1108/978-1-78756-983-620191009 AU - Zhuhadar Lily Popova AU - Ciampa Mark ED - Anna Visvizi ED - Miltiadis D. Lytras PY - 2019 Y1 - 2019/01/01 TI - Government Surveillance, National Security, and the American Rights: Using Sentiment Analysis to Extract Citizen Opinions T2 - Politics and Technology in the Post-Truth Era T3 - Emerald Studies in Politics and Technology PB - Emerald Publishing Limited SP - 129 EP - 141 Y2 - 2024/04/25 ER -